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Part-Time Operations Accountability Receptionist
Part-Time Operations Accountability ReceptionistThe Kintock Group • Bridgeton, NJ, US
Part-Time Operations Accountability Receptionist

Part-Time Operations Accountability Receptionist

The Kintock Group • Bridgeton, NJ, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Job Description

Under the supervision of the Director of Operations, this full-time position is responsible for Resident Accountability via incoming resident contact calls utilizing the T-Mobile Tracking cell phone system. They will handle additional receptionist duties, typing and / or word-processing, and other essential clerical support duties for the Bridgeton facilities.

Required knowledge, Abilities and Experience :

Knowledge of :

  • Excellent Communication Skills, both verbal and written
  • Ability to handle high volume calls
  • Maintain accurate of call activities
  • Basic Computer Skills
  • Modern office principles and protocol; Modern office equipment including computer; Word Processing software Modern Office principles and protocol.

Ability to :

  • Maintaining resident accountability outside the facility by accurately recording incoming phone calls and alerting management when contract compliance is not met.
  • Answering to incoming telephone calls unrelated to accountability calls and transferring to the appropriate party.
  • Complete Random Accountability Calls Daily.
  • Delivering information about resident accountability to the Manager of Duty.
  • Monitoring Resident movement using our T-Mobile on the Run GPS cell phone tracking system
  • Delivering information about resident accountability to the Manager of Duty.
  • Recording clear, complete, accurate and concise telephone messages Providing technological support for the department staff in all programs.
  • Maintaining Resident Cell Phone Inventory.
  • Participating in mandatory training and staff development sessions; and
  • Operating all standard office machine & computer software, including Windows XP, MS Word, MS Access, MS Excel
  • Performing other work-related duties as directed by the Director, Operations
  • Calling facilities inquiring about resident property in all programs.
  • Meet the Department of Corrections clearance requirements; and execute all duties in accordance with this position description.
  • Academic and Work Experience :

    This position requires a high school diploma (or equivalent), one year of satisfactory performance in a clerical position with similar duties in a structured office environment, and the ability to work independently with minimal supervision.

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    Receptionist • Bridgeton, NJ, US

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