A company is looking for a Senior Consultant to lead the evolution of implementation methodology and ensure successful customer adoption of workforce management solutions.
Key Responsibilities
Promote and implement the Legion Implementation Methodology while managing multiple enterprise projects
Configure products, provide training, and ensure smooth implementation and customer success
Define and manage customer expectations throughout the implementation process
Required Qualifications
5+ years of experience in software implementation, configuring Workforce Management solutions, or Customer Success
Highly motivated team player focused on customer satisfaction
Exceptional relationship-building and judgment skills
Proven experience in managing customer expectations and project timelines
Technical expertise with analytical skills related to software configurations
Senior Consultant • San Bernardino, California, United States