Head of IT

Head Of It

We are seeking an experienced and hands‑on Head Of IT to lead our technology operations on‑site in Miami. This position is ideal for a highly skilled IT leader who thrives in a fast‑paced, service‑oriented environment and can balance strategic oversight with direct technical involvement.

The Head Of IT will oversee daily IT operations, manage a small team of IT professionals, and ensure that internal systems and client‑facing IT services run smoothly, securely, and efficiently. You will report directly to the executive team, supporting decision‑making and business continuity initiatives.

Key responsibilities

• Lead and supervise the IT department, ensuring that all tasks and responsibilities are clearly defined and effectively executed.
• Oversee infrastructure, networks, servers, and security systems to maintain uptime, scalability, and data integrity.
• Manage daily help desk and ticketing operations, ensuring timely response and resolution of IT requests.
• Coordinate on‑site and remote technical support for internal staff and clients.
• Collaborate with leadership to plan and implement IT strategies aligned with business objectives.
• Ensure all IT assets, credentials, and documentation are properly organized, tracked, and secured.
• Review and optimize internal workflows to improve team efficiency and task delegation.
• Maintain vendor relationships and evaluate new technologies to enhance productivity and service delivery.
• Implement and enforce cybersecurity measures, access control, and disaster recovery protocols.
• Communicate effectively with C‑level executives regarding high‑priority IT matters and ensure transparency in operations.

Requirements

Benefits

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