Customer Service Rep

Customer Service Rep

Job Category : Administrative

The position is full-time and on-site in Fremont, CA 94538, USA.

Job Highlights :

Earn $20-$23 per hour

Full Time

Overtime Opportunities

Advancement Opportunities

DailyPay Partners (Work Today, Get Paid Tomorrow)

Here's What You'll Get To Do :

Maintain broad knowledge of clients, products, and services of the organization

Document customer interactions and transactions

Accurately process phoned, faxed, and e-mailed quotes and orders in accordance with cut off times and other time constraints that may exist

Data entry of faxed, emailed, and phoned in orders for production

Answer the telephone in 3 rings or less and direct callers to appropriate departments

Provide assistance to all co-workers when needed

Communicate with customers to determine expected delivery date and time.

What We're Looking For :

A minimum of 1 year previous customer service experience

Strong organizational and listening skills

Ability to work overtime when required

Ability to work independently and prioritize work with deadlines

Ability to work in a fast paced, team environment to meet required deadlines

Computer experience and accuracy in numeric typing

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job.

Work Today, Get Paid Tomorrow!

Oldcastle BuildingEnvelope has partnered with DailyPay to offer you the ability to access your earnings before your next paycheck based on current hours worked. Certain terms and conditions apply.

What OBE Offers You :

Competitive pay

Paid time off

10 Holidays (inclusive of 2 floating holidays)

Market competitive 401(k) match

Industry-leading medical, dental, and vision benefits

Short-term and long-term disability coverage

Life Insurance

About OBE :

At OBE we strive to build a culture that embraces all employees and creates a great place to work for everyone. We do this by :

Empowering experienced and entrepreneurial managers who have a customer-first focus at all levels.

Building teams of demand creation specialists, technical sales, and local customer sales / support talent.

Identifying a deep bench of talent with diverse backgrounds, experiences, and skill sets to drive robust decision-making and ensure our ability to promote from within.

Executing formalized talent management processes that ensure all employees have the best in market skills

If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

OBE is an Affirmative Action and Equal Opportunity Employer.

EOE / Vet / Disability If you want to know more, please review the link from the Department of Labor.

Oldcastle BuildingEnvelope is an E-Verify Employer.