Sales Operations Manager

Sales Operations Manager

At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running appstrusted by startups and Fortune 100s alike. We're growing fast and just getting started. Come join us for a whale of a ride!

We are seeking an experienced Sales Operations Manager to join our Revenue Operations team who are responsible for optimizing the success of Docker's Sales & GTM teams to accelerate our revenue growth.

Your primary focus will be building and streamlining sales processes and systems, supporting International Sales leaders, managing projects from conception to release, owning the lead routing and lead management tools & processes, working alongside GTM leadership to define, build and document processes and overall sales strategy and planning.

An ideal candidate is a start-up builder who has experience in working with both Sales and BDR teams, and has worked closely with Salesforce, Clari, ZoomInfo, Outreach and LinkedIn Sales Navigator. This role reports to the Director of Sales Operations.

Responsibilities

• Own the lead routing and lead management processes including scoping adjustments, updating lead flows and building and documenting processes
• Work alongside the GTM Leadership teams to review existing workflows and recommend improvements
• Support the international Sales leadership team with running their business
• Manage and prioritize implementation of key projects including scoping of requirements, writing business requirement documents, collaborating with cross functional teams, and working alongside the business systems team to build, test and roll out new processes
• Manage and maintain the sales technology stack, ensuring data integrity and system efficiency, and owning vendor relationships
• Help manage GTM quota models
• Assist in optimizing the sales process and ensure a smooth deal flow from lead generation through to deal closure and repeat renewal
• Identify and implement continuous process improvements to enhance productivity and performance
• Assist in fiscal year planning cycle
• Cultivate strong relationships with key stakeholders across various GTM departments
• Contribute to efforts around data quality, integrity, standardization, and controls that ensure accurate reporting and forecasting

Qualifications :

Additional Attributes :

What To Expect

First 30 Days :

First 60 Days :

One-Year Outlook :

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 13, 2024.

Please see the independent bias audit report covering our use of Covey here.

Perks :

Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be.

Due to the remote nature of this role, we are unable to provide visa sponsorship.

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