Patient Experience Coordinator

Job Description

Job Description

Description :

JOB TITLE : Patient Experience Coordinator

EMPLOYER : Limitless Male Medical

DEPARTMENT : Front Office

REPORTS TO : Clinic Manager

Why Limitless Male Medical Clinic?

Limitless Male is a fast-growing, unique, and team-oriented company that loves to take care of our employees AND our patients. If you are looking to be surrounded by excellence, to be inspired by your peers, to help make a difference, and laughing the whole time… then we need to talk! We also pride ourselves in offering many benefits including health insurance, Limitless Male branded clothing, discounts, a great culture, and more! This is a place you can come in and help men of all walks of life achieve their goals and simply be the best version of themselves.

About the Organization

What is Limitless Male? We are a men’s health clinic where every day, we open the doors to invite men of all ages to change their lives and get back in the game by becoming better husbands, fathers, and co-workers. We do it through various avenues of testosterone replacement, peptides, wave therapies, and many other ancillary products to help men feel their best!

SUMMARY :

Limitless Male Medical is seeking a dynamic Patient Experience Coordinator (PEC) to support our growing clinic. This hybrid role combines the responsibilities of both a Patient Experience Manager (PEM) and Patient Relations Coordinator (PRC), ensuring seamless patient care, operational efficiency, and strong sales engagement. The PEC will play a vital role in shaping the patient journey—from the first phone call to ongoing treatment follow-up—while supporting clinic operations. As the clinic grows, this role may transition into a more focused PEM or PRC position with the addition of support staff. We are looking for someone who is outgoing, tech-savvy, and motivated by sales success, while also being detail-oriented and patient-centered.

PRIMARY RESPONSIBILITIES :

Patient Engagement & Sales

• Build strong, lasting relationships with patients by delivering exceptional service and education.
• Contact and convert new patient leads into scheduled appointments.
• Confidently explain clinic services, treatment programs, and financial options.
• Actively support growth by promoting services, treatments, and products.

Clinic Operations & Flow

Technology & Communication

experience.

Patient Program Support

Clinic Readiness

OTHER DUTIES AND RESPONSIBILITIES :

Requirements :

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Benefits :

At Limitless Male, we believe in creating a satisfying work environment that makes our teams more successful at delivering the care and compassion needed. We offer :