Assistant Bell Captain - Hilton Hawaiian Village Waikiki Beach Resort

Come join the team at the Hilton Hawaiian Village Waikiki Beach Resort! The team is looking for their next Assistant Bell Captain! This is a perfect opportunity for someone that has leadership skills to supervise day-to-day operations of the Bell and Guest Services department.

Located on 22 acres along Waikiki’s widest stretch of beach you will find our iconic property where our team members love being a part of our award-winning culture. Come and see why Hilton is named the #1 best place to work at one of the most beautiful resorts in Honolulu.

Shift Pattern : Varies AM PM (to include weekends and holidays)

Pay Scale : $18.98 - $23.72

The ideal candidate will possess :

Availability to work a flexible schedule that would include mornings, afternoons, nights, weekends and holidays is required.

Strong hotel operations knowledge

Previous experience in hotel guest service-related roles is a plus!

What will I be doing?

As an Assistant Bell Captain, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards :

Assists Bell Captain in duties.

Meets staff as they greet and escort arriving and departing guests.

Transports guests' luggage, and acquaints each new guest with their room location and features.

Retrieves guest items from cars, buses, vans and carts.

Escorts guests to accommodations, visually inspects room, telephone and notes deficiencies such as towels to housekeeping immediately.

Trains, supervises, schedules and assists in evaluating staff.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes :

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!