Infrastructure Site Reliability Engineer

As an Infrastructure Site Reliability Engineer, you will take full ownership of the product, user experience, design, and technology to deliver exceptional experiences for our Amazon MGM Studios customers. This role presents you with fast-paced, challenging, and diverse projects that allow for experimentation and collaboration with extraordinary individuals. We encourage you to bring your unique perspectives, ideas, and skills to enhance Prime Video for our users. With global opportunities available for talented technologists, you can shape your career with Prime Video Tech!

The Studios Technology team plays a crucial role in assisting production personnel (cast and crew) as well as Studios business teams (production operations, post production, and marketing) and our Media Supply Chain. We thrive in a collaborative environment and engage with production personnel and studio executives at all levels. Our Infrastructure Engineering team is on the lookout for an accomplished Site Reliability Engineer to build, deploy, operate, and maintain our essential infrastructure and systems. As part of this team, you will ensure the stability and reliability of these systems, exploring innovative ways to scale and operate them effectively. You will also deploy and monitor systems and automation, ensuring optimal performance of critical infrastructure while implementing strategies to prevent service-affecting incidents.

Prime Video is a premier entertainment platform offering a vast collection of premium programming across thousands of devices. Prime members can customize their viewing experience to enjoy their favorite movies, series, documentaries, and live sports, including content from Amazon MGM Studios, licensed fan favorites, and additional programming from Prime Video add-on subscriptions. All customers can rent or buy titles via the Prime Video Store, enjoying even more free content with ads.

If you are excited about shaping the future of entertainment, consider joining our technology teams to create a best-in-class digital video experience.

As a Prime Video technologist, you will assume end-to-end ownership of the product, user experience, design, and technology essential to delivering cutting-edge experiences for our customers. In this stimulating, fast-paced environment, you will have the opportunity to experiment, take risks, and collaborate with remarkable people. We value diverse perspectives and ideas that can enhance Prime Video's impact on our customers’ lives. The possibilities for talented technologists are limitless at Prime Video Tech!

Key Responsibilities :

• Possess a strong technical background and be detail-oriented with excellent problem-solving capabilities.
• Demonstrate comfortability with AWS and support applications within an AWS context.
• Have experience in deploying and resolving critical issues alongside developers in production systems.
• Be responsible for systems functionality, performance, and optimizing configurations in collaboration with software development teams.
• Show experience with AWS, software development, scripting concepts, and troubleshooting.
• Earn the trust of peers and stakeholders through consistent, high-quality work and interactions.
• Exhibit ambition, a big-picture mindset, self-motivation, and resilience in a dynamic, collaborative environment.

A Typical Day :

About the Team :

The Infrastructure Engineering team is responsible for building, deploying, operating, and maintaining critical applications, infrastructure, and systems in AWS. This role involves monitoring system operations with effective automation to ensure optimal infrastructure performance. You will leverage trends and metrics to identify opportunities for improvements within existing frameworks, tools, and processes to continuously enhance our systems. Engineers in our team develop the tools, platforms, and methodologies that facilitate performant, resilient, and efficient cloud platforms and architectures, engaging with a broad range of AWS applications and infrastructure components.