Senior Account Manager

A company is looking for a Sr. Account Manager in the EdTech sector.

Key Responsibilities

Manage a Public Sector book of business, focusing on various industrial and skilled trades

Foster relationships and drive product adoption with key stakeholders, ensuring customer retention and expansion

Conduct proactive outreach and provide data-driven recommendations to enhance customer value and product utilization

Required Qualifications

5+ years of experience in a customer-facing, account management role in SaaS, training, or EdTech

Experience managing customer renewals, upsells, and expansions

Familiarity with LMS integrations and utilization is a plus

Experience with CRM tools such as HubSpot, Salesforce, and ChurnZero

Must be authorized to work in the United States without restrictions