Help Desk Support III

SECTION 5.0 EXPERIENCE AND SKILLS

Detail oriented (i.e., proofing work, spelling, grammar, formatting, etc.).

Effective and constructive interpersonal skills.

5.3. Ability to collaborate and communicate with internal and external customers (i.e., school districts, BOCES, other CDE units, etc.).

5.4. Demonstrates initiative and exhibits a proactive approach to work.

5.5. Exceptionally proficient in the use of Microsoft Office tools, including but not limited to MS Word, MS PowerPoint, and MS Visio.

5.6. General knowledge of technical applications and technologies.

5.7. Ability to take direction but able to work efficiently and independently following the direction provided.

5.8. Must possess excellent written and verbal communication skills including the ability to convey complex technical possess excellent written and verbal communication skills including the ability to convey complex technical information.

5.9. The ability to pass a background check.

5.10. Preferred : Experience working within the education sector.