Implementation Manager

WHO WE ARE

At KNAPP (pronounced K-NAP, not Nap!), we "Make Complexity Simple" by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer's value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world's industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing.

We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit www.knapp.com..

WHAT YOU GET TO DO

The Implementation Manager is responsible for tracking progress and quality of on-site implementation engineers and to ensure that the project timeline is met, and measures are set to keep on track. The Implementation Manager will collaborate with other project stakeholders to ensure the success and quality of the overall project.

Essential Tasks and Responsibilities :

• Support and guide Implementation Engineers on-site for organization and prioritization :

Oversee and coordinate resource planning of the jobsite of assigned area, including turnarounds and vacations (4-week minimum look ahead)

Coordinate with departments and all project stakeholders (KNAPP, customers, and third-party vendors) according to established schedules to meet site requirements. Any deviations will be communicated to Site-, Project-, and IT Project- Management.

Validating the results of the progress tracking with the Site and Project manager

Support all KNAPP internal and Customer testing in coordination with test leads

Point of contact for customer during this phase

WHAT YOU HAVE

Preferred Qualifications

Working Conditions and Environment : Warehouse

WHAT YOU WILL GET

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.

Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and / or residence or if use of marijuana is only during "off-hours."