Greet and welcome patients to the facility
Answer and direct incoming phone calls
Schedule and confirm appointments for patients
Update and manage patient records
Coordinate with therapists and other healthcare professionals to ensure smooth operation
Process payments and handle billing queries
Ensure the reception area is clean, organized, and stocked with necessary supplies
Provide information about the services offered at the facility
Assist patients with any paperwork required for their treatment
Manage patient flow in the clinic, ensuring that appointments run on time
High school diploma or equivalent
Previous experience as a receptionist/front desk, preferably in a healthcare setting
Excellent communication and customer service skills
Proficiency in using computers and medical software
Strong organizational and multitasking abilities
Understanding of medical terminology is preferred
Able to maintain patient confidentiality
Medical Receptionist / Front Desk • Henderson, NV, US
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