RADIO TECH JOURNEYMAN Job at Day Wireless Systems in Everett

Summary

Under general supervision of the service manager to perform system design, troubleshooting, programming, and installations. Optimizes, maintains, and repairs 2-way and wireless communications systems including complex radio systems and 911 communications centers for customers.

Essential Functions

Tasks that must be performed by the person in this job.Reasonable accommodation(s) may be requested to enable individuals to perform the essential functions.

• Diagnose, troubleshoot, discuss, and resolve wireless communication equipment questions and problems with customers in a positive and efficient manner in person on customer\'s site, by phone, e-mail, and at Day Wireless Systems\' shop location.
• Perform required diagnostic and analytical tests to diagnose and repair wireless communication equipment such as dispatch consoles, paging infrastructure, and trunked radio systems, and mobile installations.
• Analyze and comprehend diagnostic test results and use to repair and program radios and wireless equipment.
• Work with customer to determine deadlines, urgency, timeline, and schedule of completing repairs, maintenance, and programming with customers, vendors, and shop management to ensure resolution of problem meets customer\'s needs.
• Prepare quotes and bids.
• Acts as the shop\'s safety coordinator by collaborating with safety rep from DWS\' headquarters for all aspects of safety training and implementation.
• Perform wireless communications system programming, per industry practices and vendor criteria.
• Performs the installation of radio and wireless mobile and base communications systems per industry practices and vendor criteria.
• Reports any accidents, maintenance needs, or repairs to management while using any company vehicle. Practices and follows safe driving procedures as described and required in safe driver training.
• Must be available to work Monday thru Friday, 8 a.m. to 5 p.m. To properly support our public safety and first responder customers, technicians will be required to be on call, which includes overtime with little or no notice.
• Must be able to travel, this may be local, daily travel or overnight travel.

Education and / or Experience

Licenses, Certifications

An industry license (FCC, FICA or NARTE). A valid driver license and insurability in the state of employment. CET or NABER certification.

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