Delivery Operations Coordinator
This position has primary responsibility for coordinating delivery operations including routing, delivering and backhauling activities.
Job Duties :
- Hire, train and manage assigned delivery driver personnel
- Manage delivery drivers in all aspects including customer service, accuracy and productivity
- Oversee driver scheduling to ensure timely delivery of product
- Coordinate all safety activities for Delivery staff
- Manage the efficiency of the delivery routes using routing software
- Interface with customers solving discrepancies, problems and creating a cohesive relationship
- Foster and maintain a collaborative relationship with the sales, warehouse, delivery and customer service departments
Job Requirements :
2 year associates degree3+ years of experience in delivery operationsFamiliar with Warehouse Management Systems and bar code scanning technologyProficient in the Use of RoadNet delivery routing softwareFamiliar with GPS tracking softwareComputer proficiency with Microsoft Suite and internet applicationsAS400 experience preferred