Pharmacy Care Technician – Remote (Any Location)
Schedule : 8 : 00 AM – 4 : 30 PM CST, with one closing shift (11 : 30 AM – 8 : 00 PM CST) every other week and every 8th Friday.
work flexible hours between 8 : 00 AM – 8 : 00 PM CST, Mon–Fri.
About the Role :
Join the Clinical Engagement Services Center team, supporting a range of clinical programs including Adherence, Diabetes, MTM, Poly Pharmacy, and more. Work in a call center environment to schedule pharmacist consultations and support daily operations.
Key Responsibilities :
- Schedule pharmacist consultations for clinical programs.
- Maintain patient privacy and comply with HIPAA.
- Document provider feedback and manage fax queues.
- Handle PHI incidents and returned mail per SOPs.
- Deliver excellent customer service on calls.
- Support department operations and participate in meetings.
- Assist with User Acceptance Testing and other assigned duties.
Required Qualifications :
18+ years of age.1+ year of remote work experience in a cross-functional team.Licensed pharmacy technician in state of residence.Ability to work flexible hours between 8 : 00 AM – 8 : 00 PM CST, Mon–Fri.Call center experience (inbound / outbound).National Pharmacy Technician Certification.Bilingual in Cantonese, Korean, Mandarin, Russian, Spanish, or Vietnamese.