Consumer Compliance Program Leader, Open Banking

Consumer Compliance Program Leader, Open Banking Overview

The Open Banking team is looking for a Consumer Compliance Program Lead, supporting our Consumer products and Consumer Reporting Agency requirements. The ideal candidate is passionate about consumer empowerment, efficient process implementation and consumer control of their financial data. They will also bring a deep understanding of US credit reporting, regulatory requirements for US Credit Reporting Agencies and operational excellence.

Role

Design, implement and maintain consumer compliance program, including risk assessment, policies and procedures, as it relates to 1033, UDAAP, FCRA, GLBA, and other applicable consumer laws. Align compliance strategy and priorities with Senior Management and Board. Assess Compliance Risk Appetite and advise on appropriate actions to address areas outside of risk appetite through review of risks, controls, MIS and operational dashboards. Partner with product teams and functional partners to assess consumer financial risks, design and timely implementation of compliance controls. Represent Consumer Compliance on critical regulatory matters. Collaborate with internal partners including Legal, Regulatory, Technology, and others to address compliance issues. Drive development of consumer compliance training and guidance materials for internal and external stakeholders and partners. Oversee complaint and disputes, including identification, response, reporting, analytics, assessing and advising stakeholders on impacts. Oversee design and maintenance of consumer compliance systems and tools. Ensure models are compliant with applicable company policies and standards. Prepare periodic reporting and present materials to management and / or the Board. Maintain subject matter expertise and ongoing awareness of requirements of applicable consumer laws and industry best practices (Including but not limited to GLBA, UDAAP, FCRA, and other related laws and regulations), risks and appropriate controls. Participate in industry groups and trade association working groups or other forums.

All About You

Self-starter, flexible, innovative and adaptive. Expertise of Compliance laws, rules, regulations, risks and typologies. Proficiency in consumer regulations required (e.g., FCRA, UDAAP, GLBA, etc.) and BSA / AML / OFAC. Strong knowledge of Compliance / Risk & Controls concepts and functions within financial services. Highly motivated, strong attention to detail, team oriented, organized. Ability to work under pressure and meet deadlines, adapting to unexpected changes in expectations or requirements. Advanced proficiency in Microsoft Office products, particularly Microsoft Excel, PowerPoint and Project. Strong written and verbal communication and interpersonal skills. People leadership skills, including the fostering of a positive and cohesive team through coaching, mentoring, and the development of staff. Ability to develop strong relationships with peers, colleagues and other stakeholders. Bachelor's degree and any of the following : experience in compliance, legal or other control-related function in financial services, regulatory organization, or legal / consulting firm, or a combination thereof; Advanced degree preferred CRCM, CAMS or other compliance certifications preferred.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Pay Ranges

Salt Lake City, Utah : $135,000 - $216,000 USD Atlanta, Georgia : $135,000 - $216,000 USD O'Fallon, Missouri : $135,000 - $216,000 USD