Unit Secretary

JOB DESCRIPTION

Your job is more than a job.

Why a Great Place to Work:

You’re more than your job. Everyone is. And that’s what makes you great at your job—all the little extras you bring to work every day, the things that make you you. At LCMC Health we value those things about you, because we know that all those little extras add up to extraordinary. And we’ve built a culture that supports and celebrates the extraordinary. You’ll see it when you come to work here, in the spirit of our places and the faces of our people. And every patient we heal, every family we comfort, every life we improve is the outcome of countless little extras adding up to an extraordinary result. Join LCMC Health, and you’ll find that our everyday makes it easy to live your extraordinary.

Job Description

This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

GENERAL DUTIES

Facilitates and maintains a safe environment for patients and others:

• Performs the priority technical procedures required by the area/department/assignment safely, effectively, efficiently, and legally.
• Transcribes orders, initiates, assembles, and maintains charts.
• Performs receptionist and clerical duties.
• Answers call lights, responds professionally to questions and finds appropriate assistance for patients as needed.

Collaborates with interdisciplinary team members to identify actions to ensure the orderly operation of the unit and improve patient care.

• Demonstrates care and concern for customers by striving to meet their expectations.
• Follows HIPAA guidelines.
• Seeks supervision or assistance when unable to perform effectively or independently.
• Uses interpersonal communication strategies with individuals that are intended to achieve desirable, acceptable outcomes/responses and perceptions of satisfaction by those involved.
• Enters supply rooms on nursing units as needed to perform necessary job functions.
• Refrains from manipulating or removing any intravenous fluids that are stored in the area.

Contributes to continuity of patient care:

• Compliance with established hospital, departmental, and personnel policies.
• Maintains documentation consistent with established guidelines.

EDUCATION/EXPERIENCE QUALIFICATIONS

• Required: High School Diploma/GED or equivalent
• Preferred: Experience as a Receptionist, Secretary, or Unit Clerk in a healthcare setting.

This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Why a Great Place to Work:

You’re more than your job. Everyone is. And that’s what makes you great at your job—all the little extras you bring to work every day, the things that make you you. At LCMC Health we value those things about you, because we know that all those little extras add up to extraordinary. And we’ve built a culture that supports and celebrates the extraordinary. You’ll see it when you come to work here, in the spirit of our places and the faces of our people. And every patient we heal, every family we comfort, every life we improve is the outcome of countless little extras adding up to an extraordinary result. Join LCMC Health, and you’ll find that our everyday makes it easy to live your extraordinary.

Job Description

This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

GENERAL DUTIES

Facilitates and maintains a safe environment for patients and others:

• Performs the priority technical procedures required by the area/department/assignment safely, effectively, efficiently, and legally.
• Transcribes orders, initiates, assembles, and maintains charts.
• Performs receptionist and clerical duties.
• Answers call lights, responds professionally to questions and finds appropriate assistance for patients as needed.

Collaborates with interdisciplinary team members to identify actions to ensure the orderly operation of the unit and improve patient care.

• Demonstrates care and concern for customers by striving to meet their expectations.
• Follows HIPAA guidelines.
• Seeks supervision or assistance when unable to perform effectively or independently.
• Uses interpersonal communication strategies with individuals that are intended to achieve desirable, acceptable outcomes/responses and perceptions of satisfaction by those involved.
• Enters supply rooms on nursing units as needed to perform necessary job functions.
• Refrains from manipulating or removing any intravenous fluids that are stored in the area.

Contributes to continuity of patient care:

• Compliance with established hospital, departmental, and personnel policies.
• Maintains documentation consistent with established guidelines.

EDUCATION/EXPERIENCE QUALIFICATIONS

• Required: High School Diploma/GED or equivalent
• Preferred: Experience as a Receptionist, Secretary, or Unit Clerk in a healthcare setting.

This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

WORK SHIFT:

Variable Hours (United States of America)

LCMC Health is a community.

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

Children’s Hospital, at the heart of LCMC Health’s incredible community of care, has been the go-to hospital for expert children’s health, wellness, and one-of-a-kind care in Louisiana and the Gulf Coast. Learn more about Children’s Hospital’s+ specialtiesand our national ranking by U.S. News & World Report as a Best Children's Hospital

Your extras

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems – it’s all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do

You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

1.To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.

2.To ensure quality care and service, we may use information on your application to verify your previous employment and background.

3.To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.

4.To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.

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