Instrumentation Tech I

Description

Serves as local field service technician dedicated to Measurement Solutions products to ensure our customer needs are met with the highest level of professionalism. Builds customer relationships through solutions-oriented communications. Configures, troubleshoots, and repairs Measurement Solutions instruments, products, and systems.

• Performs on-site demand and contract field services to support our customer's installed based for instrumentation, including diagnostic, troubleshooting, calibration, and start-up and commissioning services. Recommends approaches on repair, replace, and upgrades.
• Provides informal and on-the-job customer training.
• Effectively communicates customer needs and opportunities to the organization and utilizes technical skills and abilities to develops tactics and strategies to support those customer needs.
• Partners with Sales team to execute tactics and strategies to improve customer satisfaction and service growth through available service programs.
• Reports performance measures towards goals
• Timely completion of all required reports, certificates, and relevant documents
• Actively owns safety for themselves and those around them through adherence to all safety and quality rules and regulations.
• Perform other duties as assigned.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

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