Sales Support Specialist

Job Description

Job Description

Company Description

Who We Are

Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie’s was founded in quality, and we are proud that it is still our focus. With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like-minded individuals to help further our goal to enhance our communities through quality produce.

What We Offer

• An amazing company culture!
• Medical / Dental / Vision on the first of the month following hire
• ESOP (Profit Sharing) and 401(k)
• Paid vacations, paid holidays
• Coverage under State Sick Leave
• 100% Prepaid College Tuition for employees and their dependents
• Employee assistance program (EAP)

Additional Compensation Details

Job Description

The Sales Support Specialist is responsible for providing exceptional customer experience. In conjunction with the sales team the account support specialist serves as a liaison for the company attracting and maintaining customer relations.

The Sales Support Specialist assist’s the sales team with daily sales calls, give customers information about products and services, take orders, process credits. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Addressing the needs and ensuring the satisfaction of our customers. This includes assigned customers, as well as, the accounts of other company salespersons.

Essential Responsibilities Include, but Not Limited To

Major Activities :

Qualifications

Required Skills and Experience

Additional Information

All your information will be kept confidential according to EEO guidelines.

This is a safety-sensitive position.

This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

We do not provide H1-B sponsorships at this time.

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state .

For additional protected privacy information please visit :  Privacy Policy | Charlie's Produce (charliesproduce.com)

Charlie's Produce is an Equal Opportunity Employer

Visit our Employment Page for more details or to view our privacy center : https : / / www.charliesproduce.com / careers /

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