Lab & Customer Experience Support (1 Year Contract)

Job Description

Job Description

Company Description

Consider joining Lancaster Laboratories where people are the most important element in our chemistry.  Celebrating 50 years of service, Lancaster Laboratories is a leading contract lab providing testing and research services in the environmental, pharmaceutical, and biopharmaceutical sciences to clients worldwide.

Job Description

We are seeking a detail-oriented and tech-savvy individual to support our lab and customer experience operations as we launch a new program. This role is essential to maintaining operational excellence across sample intake, account management, and report delivery.

Key Responsibilities :

Workflow Coordination

• Collaborate with different teams in the lab to identify and process specific samples.
• Organize and stage samples for laboratory processing, ensuring readiness and compliance with internal protocols.

Sample Activation & Account Management

Communication & Reporting

Data & Documentation Management

Qualifications

Additional Information

What we offer :

Position is full-time, 8am - 5pm with occasional overtime required.

Eurofins Lancaster Laboratories Professional Scientific Services® (PSS) is a global, award-winning insourcing solution that places our people at our clients’ site dedicated to running and managing laboratory services while eliminating headcount, co-employment and project-management worries.

We infuse our 55-year track record of scientific and laboratory operations expertise, as well as HR and great place to work best practices, to recruit, hire, train and manage highly qualified scientists to perform laboratory services using our client’s quality systems and equipment.

Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.