Patient Contact Specialist

A company is looking for a Patient Contact Specialist to support patient access and care from a remote location.

Key Responsibilities

Schedule, cancel, and confirm medical appointments while aligning with patient preferences and physician guidelines

Respond to non-scheduling inquiries and route calls as needed

Collect and maintain accurate patient registration and insurance information to ensure timely payment for services

Required Qualifications

High School Diploma or Equivalent (GED) is required

A minimum of 1 year of related work experience is required

Proficiency in computer operations and ability to navigate multiple software applications

Familiarity with medical terminology is preferred

Ability to work independently in a remote environment with a dedicated workspace