D1 Probation and Parole Administrative Assistant 2

Technical Records Specialist 2

The Idaho Department of Correction (IDOC) is recruiting for a Technical Records Specialist 2 to serve on the Transparency Records Information Team. This position is responsible for processing public records requests and subpoenas in accordance with applicable laws, regulations, and agency policies. Duties include locating and compiling responsive records, applying appropriate redactions, and ensuring timely and accurate responses. The role also involves responding to inquiries from the public, government agencies, and other stakeholders by providing information and guidance related to agency operations and records. This position requires strong attention to detail, the ability to manage confidential and sensitive information, and the ability to communicate effectively.

Responsibilities :

• Perform complex and difficult program support functions for multiple or highly specialized programs.
• Have the authority, knowledge, and judgment to devise solutions that fall outside existing policies and procedures.
• Problem solving and negotiation skills with authority to act on decisions made.
• Serve as a program expert and provide guidance and assistance regarding complex program rules and regulations to office staff and external customers.
• Frequent contact with internal and external customers, which requires good public relation skills.
• Function with considerable independence and exercise discretion in applying policies and procedures.
• Extensive knowledge of department programs and objectives.

Minimum Qualifications :

Benefits : The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year.

EEO / ADA / Veteran : The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY / TTD : 711), or email [email protected] Preference may be given to veterans who qualify under state and federal laws and regulations.