Director of Operations

Job Description

Job Description

Summary :

The Director of Operations leads all food and beverage operations across SEIA and The Club, ensuring alignment between culinary, service, and financial goals. This role holds ownership over F&B performance, including revenue growth, COGS, and labor control, while upholding SEIA’s brand standards of excellence, consistency, and hospitality. The Director of Operations works closely with the Executive Chef and other department heads to deliver a cohesive and seamless guest experience across all outlets.

Essential Duties :

• Lead all front-of-house and beverage operations across SEIA and The Club, ensuring

alignment with brand standards and operational objectives.

communication between front and back of house.

cost of goods, and labor management.

profitability.

accountability, professionalism, and excellence.

training, and leadership.

and brand initiatives.

Analyze guest feedback and operational data to identify opportunities for

continuous improvement.

operational strategies.

Qualifications :

hospitality environments.

OpenTable).

Knowledge / Skills / Abilities (KSA)

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.