Tier 2 Field Engineer - MSP

Tier 2 Field Engineer - MSP - MSP, DC-VA-MD (Metro Area)

Job Location : DC Metro Area

Type : Fulltime, Mon-Fri

Number of Openings : 1

Start Date : Contingent

Salary Range : $70,000-$80,000 annually

Clearance Required : None

MainSpring, Inc. is looking for an experienced and forward-thinking Tier 2 Field Engineer - MSP to join our team. The position requires a well-rounded individual who can work independently, remotely and at client sites, consulting, implementing, and managing a wide variety of technical solutions. Excellent interpersonal communication and time / project management skills are required. This role is also responsible for the upkeep, configuration and reliable operation of individual and multi-user computer systems for both internal and external clients. If you are someone who maintains a positive, energetic attitude with a zeal for learning new technologies and tackling unfamiliar issues, look no further!

Primary Roles and Responsibilities :

• Provide proactive network and infrastructure administration analysis and support for a variety of clients (small businesses, non-profits, government agencies) on client sites in the DC-MD-VA metro area
• Troubleshoot and resolve varying IT related issues requiring an onsite presence to remediate. Issues may include, but are not limited to, VoIP support, firewall and network equipment, virus / malware cleanup, workstation boot issues, etc.
• Assist project engineers with new client onboardings

Job Requirements and Qualifications :

About MainSpring

MainSpring is an IT strategy and consulting firm that arms organizations with the strategy, tools and resources to grow. We foster a family-friendly, innovative, challenging, fun working environment earning the distinction of being one of The Washingtonian's 50 Great Places to Work and countless awards for employee programs, growth and innovation.

Founded in 1993, MainSpring is headquartered in Frederick, Maryland and supports a wide range of clients including businesses, non-profits and government agencies.

Like our clients, people tend to stay at MainSpring. If you think you're a match, let's connect.