Client Relationship Manager

Job Description

Job Description

Company Description

About Us

At Bela Brand Bat , we specialize in delivering excellence through craftsmanship, precision, and creativity. Based in Washington, DC, our company takes pride in producing high-quality products that reflect our commitment to innovation and detail. Our team thrives on collaboration and a shared passion for excellence, making Bela Brand Bat a place where skill and dedication come together to create remarkable results.

Job Description

Job Description

We are seeking a motivated and detail-oriented Client Relationship Manager to join our dynamic team. In this role, you will act as the main liaison between our clients and internal departments, ensuring exceptional service and long-term partnerships. The ideal candidate will have strong communication skills, a proactive mindset, and the ability to manage multiple client accounts effectively.

Responsibilities

Serve as the primary point of contact for assigned clients, providing guidance and support throughout each project.

Develop and maintain strong, long-term relationships that foster trust and loyalty.

Coordinate with internal teams to ensure client expectations and deliverables are met.

Identify opportunities to enhance client satisfaction and expand service offerings.

Monitor project timelines, budgets, and performance metrics.

Handle client feedback professionally and implement improvements where needed.

Qualifications

Qualifications

Bachelor’s degree in Business Administration, Communications, Marketing, or a related field.

Minimum of 2 years of experience in client management, account coordination, or customer relations.

Excellent interpersonal and problem-solving skills.

Strong organizational abilities with attention to detail.

Ability to work independently and collaboratively in a fast-paced environment.

Proficiency in Microsoft Office Suite and CRM tools.

Additional Information

Benefits

Competitive annual salary ($55,000 - $58,000).

Opportunities for professional growth and advancement.

Supportive and engaging work environment.

Continuous training and development programs.

Paid time off and recognized holidays.