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Associate Director - Pharmacovigilance Technology Lead

Associate Director - Pharmacovigilance Technology Lead

Ionis Pharmaceuticals, Inc.Boston, MA, United States
30+ days ago
Job type
  • Full-time
Job description

Overview

Ionis is seeking an experienced Associate Director – Pharmacovigilance (PV) IT Systems to lead the technology strategy, operations, and evolution of the PV technology ecosystem. This individual will be a critical liaison between IT, pharmacovigilance business stakeholders, and third-party vendors, ensuring robust, compliant, and future-ready PV systems. The ideal candidate brings 10–15 years of hands-on experience with Oracle Argus Safety, Empirica signaling system, PV integrations, Axway Gateway, and a strong grasp of PV IT architecture.

Responsibilities

  • Application Ownership & Governance
  • Provide oversight of Argus application to ensure alignment with IT security, compliance, and infrastructure standards.
  • Maintain IT policies and procedures related to Argus, including change control, validation, and audit readiness.
  • Vendor & SLA Management
  • Act as the primary IT liaison with outsourced service providers.
  • Ensure vendors meet agreed SLAs and deliver high-quality service.
  • Manage escalations, upgrades, and maintenance activities.
  • Compliance & Risk Management
  • Support validation activities and ensure compliance with global regulatory requirements.
  • Oversee system access control, data security, and disaster recovery planning.
  • Participate in audits and inspections related to Argus.
  • Integration & Process Optimization
  • Lead IT efforts in integrating Argus with internal and external systems.
  • Support automation initiatives to enhance efficiency in case processing.
  • Collaborate with business and IT teams to align Argus functionality with organizational needs

Requirements

  • Bachelor’s or master’s degree in computer science, Life Sciences, Information Technology, or a related field.
  • 10–15 years of experience in PV IT with strong expertise in Oracle Argus Safety Suite (v8.x or above).
  • Proven experience with Argus integrations, Empirica Signaling, E2B (R2 / R3) message processing, Axway Gateway, and PV data exchange protocols.
  • Solid understanding of PV business processes, case processing workflows, and global safety reporting obligations.
  • Pharmacovigilance System Knowledge & Compliance (GxP, CFR Part 11, EMA, MHRA, FDA Regulations)
  • Vendor Management & SLA Oversight
  • Data Migration & Integration Expertise (Oracle, SQL, APIs, ETL Tools)
  • Experience with system validation (CSV), GxP, 21 CFR Part 11, and data integrity principles.
  • Strong knowledge of technical architecture, middleware, APIs, and system interoperability.
  • Familiarity with cloud-hosted Argus environments and managed services models.
  • Ability to collaborate across business and technical teams, with strong vendor and stakeholder management skills.
  • Excellent communication, documentation, and leadership capabilities.
  • Note : This description reflects the content of the original posting and includes the information necessary to understand the role and requirements.

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    Director Technology • Boston, MA, United States

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