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Crisis Intervention Virtual Assistant
Crisis Intervention Virtual AssistantVirtualVocations • Cleveland, Ohio, United States
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Crisis Intervention Virtual Assistant

Crisis Intervention Virtual Assistant

VirtualVocations • Cleveland, Ohio, United States
4 days ago
Job type
  • Full-time
Job description

A company is looking for a Virtual Assistant - Hotline Crisis Intervention.

Key Responsibilities

Answer and manage crisis hotline calls, providing immediate support and assistance

Triage and assess the needs of callers to provide appropriate crisis intervention

Document all calls and interventions accurately in the EHR system

Required Qualifications

Bilingual (English / Spanish)

Courses in psychology, sociology, or related fields are highly preferred

Must be willing to work night shifts and weekends

Experience in a mental health or crisis intervention setting is a plus

Ability to remain calm and composed in high-stress situations

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Crisis Intervention Virtual Assistant • Cleveland, Ohio, United States

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