iGaming Customer Support Agent

A company is looking for a Customer Support and Payment Agent.

Key Responsibilities

Complete a full training program during the first two weeks

Respond to customer inquiries via chat and email, including VIP support

Review and verify customer KYC documents according to company procedures

Required Qualifications

2+ years of customer support and payment experience in iGaming

Experience with tools such as Talk Two, Zendesk, or Helpdesk

Experience working with customer payment requests

Experience with payment tools like PIQ and payment providers is an asset

Fluent in English