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Enterprise Applications Supervisor

Enterprise Applications Supervisor

Washington County, ORHillsboro, OR, United States
6 days ago
Job type
  • Full-time
Job description

THE POSITION

Washington County's Information Technology Services Department is seeking an Enterprise Applications Supervisor to join the Enterprise Systems Division team! In this pivotal role, you will lead a talented and experienced Application Support and Engineering Team, guiding them in their daily operations, system implementations, and future planning. Your hands-on approach will empower the team, drawing on your leadership experience and technical expertise to inspire excellence.

The Opportunity

This role involves supervising the Application and Solutions Engineering team, which consists of technical professionals responsible for a mix of in-house developed solutions and supporting third-party server and cloud-based applications used at Washington County. Technical expertise in relational databases, software development, troubleshooting, process improvement, modernization, system administration, and major projects are all key components of the daily responsibilities of this role, in addition to overseeing personnel and engaging in long-term strategic planning.

This position may be eligible for a hybrid work schedule.

The Ideal Candidate

The ideal candidate for this position is a technology leader with strong skills in managing a diverse application support program, which includes both third-party and internally developed applications. This individual should possess exceptional technical expertise in a Microsoft environment and demonstrate the leadership abilities necessary to oversee and guide technical professionals. Effective communication with all levels of stakeholders, from end users to executives, is essential. Additionally, proficiency in change management, teamwork, collaboration, and transparency is critical for success in this role.

ESSENTIAL JOB DUTIES

This position is classified as a Systems Administration Supervisor . Classification descriptions are typically written broadly. To review the full information of this classification, please use the following link here .

MINIMUM QUALIFICATIONS

Education and Experience :

  • Minimum of nine (9) years of experience in information technology analysis and support, including two (2) years in a supervisory, lead, or technical leadership capacity. Leadership of technology projects, software or hardware implementations, or demonstrated technical leadership may be considered in lieu of direct supervisory experience; OR
  • An associate degree in computer science, business administration, or related field; AND seven (7) years of experience in information technology analysis and support, including two (2) years in a supervisory, lead, or technical leadership capacity. Leadership of technology projects, software or hardware implementations, or demonstrated technical leadership may be considered in lieu of direct supervisory experience; O R
  • A bachelor's degree in computer science, business administration, or related field; AND five (5) years of experience in information technology analysis and support, including two (2) years in a supervisory, lead, or technical leadership capacity. Leadership of technology projects, software or hardware implementations, or demonstrated technical leadership may be considered in lieu of direct supervisory experience.

Additional Licenses, Certificates, Physical Abilities and Specialty Requirements

  • Incumbent is required to participate in an extensive background check post-offer.
  • Please be clear and specific in the applicable sections of the employment application about how your background is relevant, including your volunteer experience.

    SUPPLEMENTAL INFORMATION

  • Apply today ! In addition to a resume, you are required to complete and submit an online application, which will be used to screen for minimum qualifications (MQs) and to determine starting pay in accordance with the provision of the Oregon Equal Pay Act.
  • Minimum Qualification Review : HR will screen applications for MQs after the posting closes.
  • Subject Matter Expert (SME) Review : Depending on the number of applicants that meet MQs, a SME panel may perform an in-depth evaluation of your application materials, including your responses to the supplemental questions.
  • Panel Interview(s) : Our goal is to schedule panel interviews with candidates who successfully pass the SME Review as soon as possible.
  • Conditional Offer of Appointment : Human Resources will conduct a salary analysis for the successful candidate(s) and extend an offer of appointment.
  • Post-Offer Check : The successful candidate will undergo a background check including a reference check.
  • Start Date : A start date will be determined after all conditions of employment have been met.
  • Please note : Candidates that are successful in the evaluation process may have their applications referred for additional vacancies in the same classification, or job family.

    Our Commitment to You

    Washington County is an equal opportunity employer committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on knowledge, skills, and abilities. Our organization embraces innovation, collaboration, and work-life harmony. We promote employee development and offer an award-winning benefits and wellness program as well as an opportunity to serve and support our vibrant community

    Status of Your Application :

    You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via email. If you "opt out" or "unsubscribe" from email notifications from NEOGOV it will impact our ability to communicate with you about job postings.

    Veterans' Preference : If you are a veteran and would like to request veterans' preference points for this recruitment, please review instructions using this link : Veterans' Preference Points .

    Accommodation under the Americans with Disabilities Act : A reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance, please contact Human Resources at 503-846-8606 or careers@washingtoncountyor.gov at least 48 hours before the step(s) of the selection process for which you feel you need an accommodation.

    Additional Resources :

  • New to GovernmentJobs.com? Visit https : / / www.governmentjobs.com / home / applicationguide for a comprehensive, step-by-step guide on the application process.
  • For technical support, contact Government Jobs' Live Application Support at 855-524-5627.
  • Washington County is a drug-free workplace
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