IT Tech

Job Description

Job Description

This position is for an IT Travel Tech of a restaurant franchise that assists in installing and supporting networks in 198+ locations in nine states and reports to the Director of IT.

Roles and Responsibilities :

• Support the NCR Aloha POS systems.
• Support users and restaurant locations (our customers) via the phone, remotely accessing user / restaurant workstations with LogMeIn, and onsite visits.
• Repair and upgrade computers and laptops as needed. Build and deploy new systems when required.
• Install software applications to IT department specifications.
• On-call rotation :  providing remote and onsite support after normal business hours as needed. This is a seven-day responsibility – most of which is on the weekend.
• Pull and terminate network cable runs and camera cable runs as needed.
• Install network cabinets and network related equipment.
• Support our digital surveillance environment (cameras, DVRs, etc.).
• Assist the Director of IT with various projects.

Core Experience :

Preferred Experience :

Non-Technical Skills :

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