Talent.com
Shift Manager
Shift ManagerDonatos Pizza • Jacksonville, FL, US
Shift Manager

Shift Manager

Donatos Pizza • Jacksonville, FL, US
30+ days ago
Job type
  • Full-time
Job description

There is the base pay plus tip sharing of $3-4 per hour on average each week.

Weekday morning availability would be great along with a mid or closing shifts throughout the week. Flex between a 4 or 5 day work week.

The Shift Manager is responsible for Quality and Services systems in the restaurant. Shift Managers coach and train Donatos Associates to produce the highest quality food and to provide friendly and honest service. The Shift Manager may open or close the restaurant in the absence of a salaried Manager, ensuring a quality opening and/or closing by completing administrative responsibilities while maximizing the safety and security of our Associates, Customers and Assets.

Requirements:

  • Must be able to perform the essential functions of this position safely while meeting productivity standards
  • Able to stand and/or walk entire shift
  • Able to lift up to 50 pounds occasionally
  • Occasional bending and twisting
  • 1-year experience as Shift Lead or Manager or Donatos equivalent experience
  • Successful Completion of Donatos M.I.T. Program and all corresponding certifications, Shift Manager E-learning modules, and food safe handler’s courses
  • Can execute all items on the Shift Manager readiness checklist

Duties & Responsibilities:

  • Interacts with and listens to customers attentively and enthusiastically.
  • Anticipates the needs of the customers at all access points and removes existing or potential service barriers.
  • Displays caring and empathy for customers and follows correct steps when resolving complaints.
  • Ensures the team delivers all elements of Donatos Service Behaviors.
  • Contributes to the team morale by displaying enthusiasm and commitment by word and action.
  • Properly trains new Associates to execute Donatos standards and processes to understand their roles in fulfilling the Mission, Promise, and Values.
  • Ensures customers receive their orders accurately and within the quoted promise times.
  • Ensures shift execution (pre/post-shift checklists, game plans, and dough plans).
  • Understands and coaches the principle drivers for People, Promise and Prosperity (positive environment, scale usage, etc.).
  • Models performance standards (primary responsibility to direct & coach, secondary responsibility to assist).
  • Takes personal responsibility and ownership for managing Product Quality, Service, and Prosperity.
  • Manages food, labor and costs through training and coaching.
  • Acts in a timely and decisive manner to adjust staffing for business volume changes.
  • Controls food cost components of waste, prep, weights, portioning, and theft during shifts.
  • Demonstrates, trains, and enforces operating norms, including but not limited to uniform policy, attendance, safety procedures, cleanliness.
  • Knows, enforces, and educates Associates on all applicable labor laws.
  • Opens and/or closes the restaurant with proper administrative procedures and completes assigned paperwork.
  • Trains and enforces correct cash control procedures.
  • Assumes responsibility for inventory of all stocked items, vendor orders, and invoice processing.
  • Ensures Associates understand and follow the food safety & personal hygiene standards required by Donatos and the local Health Department.
  • Manages the people, product, and equipment in the restaurant to deliver the Mission & Promise.
  • Uses proper security and verification procedures when handling deposits and safe contents.
  • Effectively uses Donatos’ pre-shift and shift job aids and tools to ensure optimum product quality.
  • Manages dough and day dots to ensure the best quality.
  • Properly executes, enforces, and manages food safety and sanitation requirements.

Donatos is a family-owned company that treats our associates like they are part of the family. Our mission is to promote goodwill through our products and service, principles, and people

Create a job alert for this search

Shift Manager • Jacksonville, FL, US

Similar jobs

Shift Manager

Taco BellJacksonville, FL, United States
Full-time

Shift Manager Jacksonville, FL About the Job: As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards.You'll take cha...Show more

 • Promoted

Hourly Shift Manager / Team Leader - Hiring Immediately

Chicken Salad ChickJacksonville, FL, United States
Full-time +1

Hourly Shift Manager / Team Leader.Competitive pay plus tips*Business Hours are from 10am-8pm*Free Meal during your shift*401k and Roth opportunities*Opportunities for Growth.The Team Leader will a...Show more

Shift Leader (P1-1474283-1)

Panda Restaurant GroupJacksonville, FL, United States
Full-time

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion,...Show more

 • Promoted

Shift Leader

Pizza HutJacksonville, FL, United States
Full-time

Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units.Today we are the largest Pizza Hut franchisee...Show more

 • Promoted

Shift Manager - (RT2392)

RaceTrac, Inc.Jacksonville, FL, United States
Full-time

If you're a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact.You'll play a critical role in supporting store opera...Show more

 • Promoted

Restaurant Shift Leader - Unit 874

WhataburgerJacksonville, FL, United States
Full-time

Your Recipe for Impact What Youll Do.As a Shift Leader, youre the spark that keeps the restaurant firing on all cylinders.Youll Make a Difference by driving operational excellence and keeping every...Show more

 • Promoted

Shift Manager

SonicJACKSONVILLE, FL, US
Full-time

There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees.This elite group gets to work with awesome people, earn great pay, and sport the cool unifo...Show more

Shift Leader (P1-1360890-0)

Panda Restaurant GroupJacksonville, FL, United States
Full-time

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion,...Show more

 • Promoted

Restaurant Shift Leader - Unit 1277

WhataburgerJacksonville, FL, United States
Full-time

Your Recipe for Impact What Youll Do.As a Shift Leader, youre the spark that keeps the restaurant firing on all cylinders.Youll Make a Difference by driving operational excellence and keeping every...Show more

 • Promoted

Shift Leader (P1-1360766-0)

Panda Restaurant GroupJacksonville, FL, United States
Full-time

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion,...Show more

 • Promoted

Shift Leader (P1-1360862-0)

Panda Restaurant GroupJacksonville, FL, United States
Full-time

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion,...Show more

 • Promoted

Shift Manager

RaceTrac, Inc.Jacksonville, FL, United States
Full-time

At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome.If you're a hands-on leader who thrives in a fast-paced, ...Show more

 • Promoted

Shift Manager - (RT2578)

RaceTrac, Inc.Jacksonville, FL, United States
Full-time

If you're a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact.You'll play a critical role in supporting store opera...Show more

 • Promoted

Restaurant Shift Leader - Unit 886

WhataburgerJacksonville, FL, United States
Full-time

Your Recipe for Impact What Youll Do.As a Shift Leader, youre the spark that keeps the restaurant firing on all cylinders.Youll Make a Difference by driving operational excellence and keeping every...Show more

 • Promoted

Shift Manager

Wendy'sJACKSONVILLE, FL, US
Full-time

The Shift Manager position is the first management level role in the restaurant.This position is responsible for the opening and closing duties and assisting in the execution of daily operations.Re...Show more

Restaurant Shift Leader - Unit 853

WhataburgerJacksonville, FL, United States
Full-time

Your Recipe for Impact What Youll Do.As a Shift Leader, youre the spark that keeps the restaurant firing on all cylinders.Youll Make a Difference by driving operational excellence and keeping every...Show more

 • Promoted

Restaurant Shift Leader - Unit 1198

WhataburgerJacksonville, FL, United States
Full-time

Your Recipe for Impact What Youll Do.As a Shift Leader, youre the spark that keeps the restaurant firing on all cylinders.Youll Make a Difference by driving operational excellence and keeping every...Show more

 • Promoted

Shift Manager

Steak 'n Shakejacksonville, fl, us
Full-time

Shift Manager - Steak 'n Shake - Paying up to $19.At Steak 'n Shake, we don't just compete on pay -.Steak 'n Shake (on top of your salary) invested in your personal Bitcoin wallet.Real long-term fi...Show more