Job Description
Job Description
Description :
Job Title : Residential Advisor
Department : Child Welfare Department / Life Set ILO / TLP Program
Reports to : Program Coordinator
Job Type : Full Time, Hourly, Non-Exempt
Job Location : Chicago, IL, TLP Location
Salary Range : $19.00-$21.00
Rincon - Building Spaces, Restoring Communities- Who we are :
What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families.
Position Description – What the Role Entails :
The Residential Advisor (RA) will provide direct service to At-Risk Youth with the goal of successful transition into the community. The position requires general supervision of residents, teaching appropriate daily living and social skills, implementation of the daily schedule, behavior management, crisis intervention, group work, implementation of recreational activities, report writing and records management, and overseeing all other aspects of daily living for the residents. The RA is expected to conduct themselves in a professional and ethical manner at all times with Participants family members, co-workers, and individuals from outside Rincon Family Service.
Company Culture - Do Our Values Speak to You?
At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value :
- Dedication - Embodying effective and transparent leadership and quality client care.
- Education – Preventative programming and clinical services based on industry standards, competence and outreach.
- Accountability – Consistent service delivery, measurable success, and sensible financial management.
- Advocacy – Empowerment, reduction of treatment stigma, and relationship building with partners.
- Compassion – Embracing culturally diverse communities and equality through sensitivity to individual needs.
With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members.
Areas of Accountability - What you will be doing :
Supervises and monitors the whereabouts and activities of all assigned residents during the scheduled shift of a 24-hour day.Maintains a current knowledge through participation in mandatory training.Understands the goals of the program and the RA role in the Transitional Living Program.Follows all Rincon’s policies and procedures in the performances of dutiesUtilizes available program resources and materials to meet the needs of the ParticipantsUnderstands and appropriately utilizes the established Rincon’s Transitional Living Program StandardsManages the behavior of residents through use of approved behavioral management interventions and works with Participants toward the accomplishments of goalsFairly and consistently enforces rules and applies appropriate consequences as neededImplements individual management plans for residents through a teamwork approach and makes suggestions to the team based on observations and interactions with the ParticipantsEffectively manages the daily routine and follows TLP schedulesEffectively leads Life Skills groups per level responsibilitiesAssists Participants in identifying behavioral alternatives and selecting appropriate behaviorsEffectively addresses and resolves conflict between ParticipantsDemonstrates a positive approach with Participants and reinforces positive behaviorsManages daily routines and monitors the safety conditions and overall cleanliness of the TLP unitsProvides transportation for Participants as needed but within program guidelinesMaintains clean and orderly surroundings to minimize the opportunity for unsafe behaviorsFollows all policies, procedures, protocol, and safety directives in order to create and maintain a consistent, predictable, and safe environmentMaintains alertness to potentially unsafe situations and responds to maintain a safe environment for allMonitors Participants behavior to ensure that they are not a danger to themselves, other residents, or to staffProvides a positive, stable role model and authority figure for ParticipantsEstablishes and maintains a caring and positive relationship with ParticipantsConsiders any cultural factors that may be impacting the client or his / her level of participation in servicesParticipates in team meetings, supervisory sessions and other program meetings, on a regular basisEstablishes positive working relationships with team members, others staff, and outside contracts who are involved with the residents.Works effectively with all members of the team (RA’s, Therapist, caseworker, etc.) and assists others who request help.Rincon Rewards & Benefits- How we value you :
Health insuranceDental & Vision insuranceLife insuranceShort- and Long-Term Disability Insurance403(b) Retirement PlanGenerous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable.Employee Assistance ProgramProfessional Development OpportunitiesEmployment may qualify for the Public Service Loan Forgiveness Program (PSLF)Certain employees may qualify for City of Chicago commuter transit benefitsRincon’s Work Environment – What to expect :
The job location is an office setting where the workspace includes a well-organized layout with necessary equipment and ergonomic considerations; the physical demands of the job include performing rounds every 45 minutes, which involve climbing two flights of stairs, and driving participants to various destinations, requiring a valid Illinois driver’s license and a reliable automobile.
Schedule : Shift varies
8 : 00 AM- 4 : 00 PM4 : 00 PM- 12 : 00 PM12 : 00 PM-8 : 00 PMOvertime opportunities may be available.
Language :
Must be able to speak EnglishRequirements :
The Knowledge and Expertise that Matters Most - What you bring to the Role :
Effectively communicate with residents,Attentively hear and understand the concerns of residents, resolve conflictsCreate a positive environmentUnderstand the relationship between trauma and behaviorFoster positive relationships between and among residents, creating a sense of community and belongingBalance multiple responsibilities including addressing residents concerns, organization events and completing administrative taskMake decisions quickly and effectively such as addressing emergencies and resolving conflictsAssist new RA’s with on-the-job training skillsDisplay the ability to relate with coworkers regarding various aspects of the jobPresent a thorough understanding of the policies and procedures of the facilityBe aware of potential safety hazards and emergency procedures within the facilitySensitive to cultural difference and create an inclusive environment within the facilityPosition Qualifications – What is required to Perform the Role :
Must be at least 21 years of ageMust have high school diplomaAll Residential Advisors shall have an initial medical examination that provides evidence that they are free of communicable diseases, including active tuberculosis or physical and mental conditions that affect their ability to perform assigned duties and shall be reexamined every two yearsMust have demonstrated ability to work within agency structure and program and to accept agency supervisionMust have demonstrated ability to work constructively with other agenciesand the communityExperience and / or knowledge of the use of computer software for data entry, communication, and writing reports.Must be open and respectful of cultural and socioeconomic characteristics of clients and is willing and competent to work with a diverse client populationMust be able to work as a team memberMust have a valid Illinois driver’s license and reliable automobileDriving Participants to various destinations will be requiredMust have excellent organizational and communication skills; detail oriented and writing skills a mustMust be able to do rounds every 45 minutes which includes climbing two flights of stairsMust be able to work assigned shifts and work other shifts as neededMust be able to speak English