Bilinugual Intake Patient Care Coordinator

Job Title : Insurance Verification Specialist

Job Description

We are seeking a detail-oriented Insurance Verification Specialist to join our team. In this role, you will be responsible for managing patient orders and communications from hospitals or doctor’s offices, ensuring seamless insurance verification and patient satisfaction.

Responsibilities

Intake patient orders from hospitals or doctor’s offices.

Utilize the Bright Tree System to navigate NJ HMO websites, commercial insurance portals, and Medicare systems.

Contact insurance providers to verify benefits and coverage.

Assign appropriate codes in the internal system.

Communicate with patients to confirm pricing and orders.

Answer phone calls and handle patient inquiries.

Process orders and approvals through insurance portals.

Handle a high call volume, including transfers and quick questions.

Essential Skills

Customer service expertise.

Prior authorization experience.

Medical and data entry skills.

Insurance knowledge.

Bilingual in Spanish / English preferred.

Prior insurance verification experience with Medicare, Medicaid, and private insurance.

Additional Skills & Qualifications

Bachelor's degree preferred, but open to an associate's degree.

Strong multitasking abilities.

Insurance experience.

Work Environment

The work schedule is Monday to Friday, 9 : 00 AM to 5 : 30 PM, with no weekends. The team consists of three members in a company that has been established for 32 years. The environment is fast-paced and patient-focused, involving high interaction with healthcare providers. The company is family-owned and operated, offering a supportive atmosphere with a good 401K plan and benefits once permanent. You will receive two weeks of vacation upon permanent employment, and the company honors all holidays.

located in Leonia, NJ!

Job Type & Location

This is a Contract to Hire position based out of Leonia, NJ.

Pay and Benefits

The pay range for this position is $22.00 - $25.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Leonia,NJ.

Application Deadline

This position is anticipated to close on Nov 20, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.