Highly Effective Team Leader

Job Description

Job Description

Job Title : Team Lead

Location : Folsom, CA

Company : Altitude Trampoline Park

Position Overview :

Altitude Trampoline Park is seeking a passionate and energetic Team Lead to join our vibrant team. As a Team Lead, you will play a key role in ensuring a fun, safe, and positive experience for our guests, while also providing leadership and guidance to the front-line team members. You'll work closely with the management team to maintain high operational standards and deliver exceptional customer service in a fast-paced environment.

Key Responsibilities :

1. Team Leadership & Supervision :

• Lead, motivate, and provide direction to a team of park attendants, ensuring they maintain a high level of engagement and professionalism at all times.
• Assign tasks and manage work schedules to ensure all operational areas are adequately staffed and running smoothly.
• Provide on-the-job training and mentorship to new team members, fostering a positive, team-oriented environment.
• Address and resolve staff concerns, while maintaining a positive work culture.

2. Customer Service Excellence :

3. Safety & Operations :

4. Food Preparation and Sales :

Kitchen Expertise : 1-2 years of prior kitchen experience, preferably in fast food or restaurant settings, where candidates have gained experience with food preparation, inventory management, and kitchen safety protocols.

5. Training & Development :

6. Inventory & Supplies :

Applicants must pass a background check, drug test and provide referrences.