Talent.com
No longer accepting applications
Retail Associate

Retail Associate

Ross StoresMatteson, IL, US
30+ days ago
Job type
  • Full-time
Job description

Retail Associate

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success
  • Career growth
  • Teamwork
  • Our commitment to Diversity, Equality & Inclusion, and our community

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE : The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.
  • Provides prompt and efficient responses to Customers at all times.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • COMPETENCIES :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • QUALIFICATIONS AND SPECIAL SKILLS REQUIRED :

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • PHYSICAL REQUIREMENTS / ADA :

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • SUPERVISORY RESPONSIBILITIES : None

    DISCLAIMER : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    The base pay range for this role is $15.00 - $15.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical / Dental / Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life / ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days / year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.

    Create a job alert for this search

    Retail Associate • Matteson, IL, US

    Related jobs
    • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Best BuySchaumburg, IL, US
    Part-time
    As a Retail Sales Associate, you’ll be the face of Best Buy for customers who visits our stores.We’ll train you with the skills and knowledge you need to confidently recommend the right...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Associate

    Retail Sales Associate

    SkechersChicago, IL, US
    Full-time
    Sales Associate (Product Specialist) At Skechers.We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and appa...Show moreLast updated: 30+ days ago
    Retail Sales Associate

    Retail Sales Associate

    O'Hare ConcessionsChicago, IL, US
    Full-time
    Quick Apply
    Sales Consultant - Sunglass Hut (T3) - $18-$19 / hour At Sunglass Hut, we're always in the sun.You’ll find a dynamic space with endless possibilities to grow your career.We are a culture that w...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Store Associate

    Retail Store Associate

    Chicago StaffingChicago, IL, US
    Full-time +1
    Job Title : Retail Store Associate.Pay Rate : Our starting pay ranges from $16.Sales Clerk, Designated Sales Clerk, Custodian, Tagger / Roller Hard, Tagger / Roller Soft $17. Clothing Sorter / Hanger, Hardw...Show moreLast updated: 4 days ago
    Retail Store Associate

    Retail Store Associate

    Savers / Value VillageCarol Stream, Illinois, United States
    Full-time +1
    Quick Apply
    Job Title : Retail Store Associate.Pay Rate : Our starting pay ranges from $15.Sales Clerk, Designated Sales Clerk, Custodian, Tagger / Roller Hard, Tagger / Roller Soft. Clothing Sorter / Hanger, Hardware ...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Associate

    Retail Associate

    TradeJobsWorkforce60546 Riverside, IL, US
    Full-time
    Be part of our company as a Retail Associate, where you will manage simple records and enter information accurately, handle orders, shipments, and basic inventory checks, and work with supervisors ...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Associate

    Retail Associate

    Chicago StaffingChicago Ridge, IL, US
    Full-time
    Join Ross : A Leading Off-Price Retail Chain.Our values start with our people, join a team that values you.Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and ...Show moreLast updated: 3 days ago
    • Promoted
    Retail Associate

    Retail Associate

    Ross StoresChicago, IL, US
    Full-time
    Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant st...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Part Time, Retail Sales Associate, Wayfair Stores

    Part Time, Retail Sales Associate, Wayfair Stores

    WayfairWilmette, IL, US
    Full-time +1
    You'll actively support customers throughout their shopping journey, from answering questions and placing orders to handling returns and solving issues with empathy and precision.You'll thrive in a...Show moreLast updated: 6 hours ago
    • Promoted
    Retail Associate

    Retail Associate

    Indiana StaffingHammond, IN, US
    Full-time
    Join Ross : A Team That Values You.Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been br...Show moreLast updated: 5 days ago
    Retail Associate

    Retail Associate

    dd's DISCOUNTSMerrillville, Indiana, United States
    Part-time
    Quick Apply
    Perform work in different work centers : Stock, Cashiers, Salesfloor, Markdowns, Fitting Room.Be crossed trained in different work centers. The Learner logs in to TRUE U to find and complete assigned...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Francesca'sChicago, IL, US
    Full-time
    We offer a creative and friendly environment with plenty of opportunity for advancement.Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering uniq...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Associate

    Retail Sales Associate

    TJXSchaumburg, IL, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Retail Associate

    Sales Retail Associate

    AutoNationChicago, IL, US
    Full-time
    AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything...Show moreLast updated: 4 days ago
    • Promoted
    • New!
    Retail Associate, Seas - Rosemont

    Retail Associate, Seas - Rosemont

    NIKERosemont, IL, United States
    Full-time +1
    The starting hourly rate for this position is $17.Information about benefits can be found here.Seasonal - 0-40 hours per week, including nights and weekends. We believe that if you have a body, you...Show moreLast updated: 4 hours ago
    • Promoted
    Retail Sales Associate

    Retail Sales Associate

    VerizonNorridge, IL, United States
    Full-time +1
    A place to share your ideas freely - even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Associate

    Retail Associate

    Illinois StaffingRiver Grove, IL, US
    Full-time
    Join Ross : Retail Associate Opportunity.Our values start with our people, join a team that values you.Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a st...Show moreLast updated: 5 days ago
    Retail Associate

    Retail Associate

    HuckberryChicago, IL, US
    Part-time
    Quick Apply
    Huckberry is looking for passionate and enthusiastic Retail Associates to join our brick and mortar location opening on Armitage Ave. This is your chance to join one of IAB's most disruptive consume...Show moreLast updated: 30+ days ago