Quality Control (QC) Representative

Benefits :

• 401(k) matching
• Bonus based on performance
• Flexible schedule
• Free food & snacks
• Paid time off
• Training & development
• Wellness resources

Join a growing team thats making a nationwide impact!

At Surface Experts our Support Center (SC) team creates over 8270 work orders each month to help franchise owners deliver fast accurate service to customers across the country.

Were looking for a detail-focused dependable and fast-paced Quality Control (QC) Representative to help ensure every work order created by our Support Center is accurate complete and ready for our technicians in the field. This is quick high-volume QC work that plays a critical role in supporting our nationwide network.

What Youll Do

As a QC Representative you will review and verify work orders submitted by franchisees and Support Center team members to ensure all details are correct and consistent.

Key Responsibilities :

Perform quality checks on 1950 work orders per month to verify accuracy of :

Who You Are

You enjoy detail-driven work take pride in accuracy and thrive in a steady high-volume environment. Youre reliable focused and comfortable working independently while still contributing to a strong team culture.

Required Qualifications :

High school diploma or GED

Experience working in a fast-paced or high-volume environment

Strong attention to detail and accuracy

Comfortable using online software; Microsoft Office MS Teams ZenDesk experience a plus

Self-motivated and able to work independently without sacrificing quality

If youre someone who loves detail consistency and contributing to a mission that helps small business owners succeed wed love to hear from you.

Benefits include :

Time Commitment

This role could be part-time or full-time job with flexible work hours.

Physical Requirements :

Prolonged periods sitting at a desk and working on a computer.

Ability to communicate orally. Hearing and vision within normal ranges with or without an assisted hearing device.

No heavy lifting is expected though occasional exertion of up to 25 lbs. of force may be required.

The position is full-time in-person / on-site.

The job is primarily performed indoors in a traditional office setting. Extended periods of sitting and extensive work at a computer and phone are normal.

Surface Experts is an Equal Opportunity Affirmative Action Employer. Qualified applicants are considered without regard to race color religion citizenship sex (including gender identity gender expression and pregnancy) sexual orientation age national origin military or veteran status political preference marital status mental or physical disability including medical condition) genetic information or other status protected by law. If you require an accommodation in order to apply to this position please contact your local recruiting representative at

Compensation : $18.00 per hour

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors Countertops Bathtubs Cabinets Appliances Furniture Elevator Panels Almost Everything!. We pride ourselves in our ability to provide incredibly fast service while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products resulting in a durable and appealing repair all provided with a smile.

Our Mission

Ourmissionis to develop outstanding teams by investing in strong relationships. Together we work to solve our customers problems by reducing the waste of time moneyand materials which end up inlandfills.

Our Vision

To establishandlead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitanareaandfor our brand to be synonymous with spot repair among all facilitiesandmaintenance management.

Core Values

Serve Others

Be a Problem Solver

Trust the Process

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Surface Experts Corporate.

Required Experience :

Unclear Seniority

Key Skills

Attorney At Law,Customer,Customer Support,Excel,Assembling

Employment Type : Full-Time

Experience : years

Vacancy : 1