Talent.com
Customer Support Representative - Work from Home - TurboTax
Customer Support Representative - Work from Home - TurboTaxTurboTax • Detroit, Michigan
Customer Support Representative - Work from Home - TurboTax

Customer Support Representative - Work from Home - TurboTax

TurboTax • Detroit, Michigan
30+ days ago
Job type
  • Full-time
  • Remote
Job description
Work from home with TurboTax Product Expert
  • Get paid $24 per hour¹
  • Get a $405 Certification bonus³
  • Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
  • Earn an additional $5/hr from April 9–15 for all hours worked
  • Fast 24 hour Certification³
Compensation Breakdown:
  • Earn Up to $24.00 Per Hour Based on total weekly compensation when working 45+ hours per week
  • Base Pay
  • $18.50 per hour Includes:
    • Guaranteed hourly pay
    • Includes $3.00 Network Fee component
    • Paid on every hour worked
  • Weekly Bonus Opportunities
  • Up to $250 per week
  • Bonuses are performance & schedule based:
    • Hours Worked Bonus
    • $100 Weekly Bonus when you work 36 – 44.99 hours
    • $100 Weekly Bonus when you work 45+ hours
  • TNPS Performance Bonus
  • $50 Gift Card when you achieve:
    • 4 or more TNPS Promoters in a single day
    • Zero TNPS Detractors that same day
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We’ll give you amazing continuous support for everything.
  • Get paid $24 per hour¹
  • Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
  • $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
  • Certification takes place over 3 days
  • Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
  • Minimum 25 hours per week required, want to work more? Go for it!¹
  • You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
  • This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
  • Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
  • The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Create a job alert for this search

Customer Support Representative - Work from Home - TurboTax • Detroit, Michigan

Similar jobs

Work from Home – Product Feedback Support - $25-$45 per hour

GLSt. Clair Shores, Michigan
Remote
Full-time

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show more

 • Promoted

Remote Technical Support Representative

TradeJobsWorkforce48306 Rochester Hills, MI, US
Remote
Full-time

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via pho...Show more

 • Promoted

Customer Support Specialist

Strategic Staffing SolutionsDetroit, Michigan, US
Full-time +1

Remote role however must be within 1 hour from Detroit, MI.Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.High school diploma...Show more

 • Promoted

Remote Benefits Specialist (Work From Home)

American Income LifeWarren, MI, United States
Remote
Full-time

Remote Benefits Specialist (Work From Home Michigan).Location: Michigan (Remote) Also Hiring In: Alabama, Georgia, Florida, Indiana, Ohio, North Carolina, South Carolina, Virginia, Tennessee and DC...Show more

 • Promoted

WORK FROM HOME CUSTOMER SERVICE / PART TIME REMOTE - ENTRY LEVEL

Quick Start / Flexible WFHRochester, MI, United States
Remote
Part-time

Work From Home Part Time Remote / Customer Service Representative / Administrative Assistant / Entry Level / Data EntryEarn $30 to $150 / day.Works well as supplemental Part-time income.Working rem...Show more

 • Promoted

Work From Home - Part-Time Client Benefits Representative

Global Elite TexasSterling Heights, Michigan, United States, 48310
Remote
Part-time

Work From Home - Part-Time Client Benefits Representative.What could an extra $1,000-$2,000 each month do for your household? We are helping teams find qualified candidates the chance to enter fina...Show more

Email Support Specialist (Work From Home)

ARS Auto Repair IncDetroit, Michigan, US
Remote
Full-time

We are seeking a detail-oriented and customer-focused Email Support Specialist to join our remote team.Ensure you read the information regarding this opportunity thoroughly before making an applica...Show more

 • Promoted

Administrative Assistant/Customer Service-Work From Home (Remote)

Monster jobsDetroit, MI, United States
Remote
Full-time

We are currently seeking an organized, friendly, and professional Administrative Assistant/Customer Service Representative to join our team.This dual role is ideal for someone who thrives in both a...Show more

 • Promoted

Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

OCPAGrosse Ile, Michigan, us
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

OCPAGrosse Ile, Michigan, us
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Casino Tools Reviewer- work-from-home

ReeledgeGrosse Ile, Michigan, United States
Remote
Full-time

Join our distributed team and help evaluate online platforms through interactive testing assignments.This is a flexible, remote opportunity with full training provided and no prior experience requi...Show more

 • Promoted

Remote Client Support Representative - Travel

Cross Borders with AlexTroy, Michigan, United States
Remote
Full-time
Quick Apply

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey.In this fully remote role, you will serve as a key point of contact for travelers, p...Show more

Travel Customer Support Specialist

Kopp TravelsDetroit, Michigan, United States
Remote
Part-time
Quick Apply

Travel Customer Support Specialist.This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.Respond promptly ...Show more

Customer Support Sales Representative

Fraza / Vitan EquipmentRochester Hills, MI, US
Full-time
Quick Apply

About the Role We are seeking a Customer Support Sales Representative “CSR” to drive sales growth and deliver exceptional service.This role is ideal for a results-driven professional with a passion...Show more

Paid Casino Tester- work-from-home

ReeledgeGrosse Ile, Michigan, United States
Remote
Full-time

Join our distributed team and help evaluate online platforms through interactive testing assignments.This is a flexible, remote opportunity with full training provided and no prior experience requi...Show more

 • Promoted

Online Casino Tester- work-from-home

ReeledgeGrosse Ile, Michigan, United States
Remote
Full-time

Join our distributed team and help evaluate online platforms through interactive testing assignments.This is a flexible, remote opportunity with full training provided and no prior experience requi...Show more

 • Promoted

Customer Support Representative

AutobooksDetroit, MI, United States
Full-time

The Role: Customer Support Representative.You will provide Small Business customers and Financial Institution employees with support via inbound phone, chat, and e-mail.They look to you as their co...Show more

 • Promoted

Remote Travel Customer Support Specialist

Hallford TravelsDetroit, Michigan, United States
Remote
Full-time
Quick Apply

Remote Travel Customer Support Specialist.In this role, you will assist clients with travel-related questions, help coordinate travel arrangements, and provide support throughout the travel plannin...Show more