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Sr. Client Service Specialist

Sr. Client Service Specialist

Insight GlobalColumbus, OH, US
20 hours ago
Job type
  • Full-time
Job description

Required Skills & Experience

  • 2+ years of previous experience supporting large fortune 100 clients in a leadership role
  • Experience Investigating and resolving client complaints by identifying root causes, recommending solutions, and ensuring timely follow-up
  • Prepare reports and updates for internal leadership and clients as needed
  • Support other operational and administrative tasks as assigned
  • Monitor and document recurring issues to drive process improvements and enhance client satisfaction

Job Description

Insight Global is seeking a customer-focused and solutions-driven Sr. Client Service Specialist to support client operations at our clients newly opened 1 million square foot warehouse. As a key liaison between our clients and internal teams, you will play a vital role in ensuring service excellence, resolving issues, and supporting the successful launch and ongoing performance of this high-capacity third-party logistics (3PL) facility.

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Client Service Specialist • Columbus, OH, US

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