Healthcare Collections Representative

A company is looking for a Healthcare Customer Service Collections - Self-Pay (Remote) specialist.

Key Responsibilities

Handle inbound calls to arrange debt repayment based on patients' financial situations

Utilize HIPAA and TCPA guidelines during calls and manage patient disputes

Perform outbound calls and other assigned activities as necessary

Required Qualifications

High school diploma or GED

Minimum one year of collections experience in healthcare

Minimum one year experience with Software Epic

Associate's degree preferred

Two years of related experience in self-pay collections in healthcare is a plus