Retention & Collections Specialist

Retention & Collections Specialist - Be the Voice of Support and the Bridge to Solutions.

If you're passionate about delivering exceptional service, thrive in fast-paced environments, and have a knack for managing details with compassion and consistency, we want to meet you.

As a Retention & Collections Specialist , you'll play a pivotal role in helping residents successfully renew their leases while also managing past-due accounts with professionalism and empathy.

From lease renewals to eviction processes, your work ensures a seamless resident experience while supporting financial health across the portfolio.  About the Company :

• Our client is a full-service SFR (Single-Family Residential) platform that leverages the latest technological advances to optimize investor returns and achieve positive outcomes for their residents and communities.
• With a strong presence in Dallas and beyond, they are committed to respectful resident engagement, operational excellence, and maintaining beautiful homes for thousands of families.

What You’ll Do :

Written, verbal, and interpersonal Detail-oriented, highly organized, and able to meet deadlines without missing a beat Proficiency in Microsoft Office (Word, Outlook, Excel); comfort with learning new tech systems A proactive, solutions-focused mindset—you don’t wait to be told what needs doing High school diploma or GED required Equal Opportunities and Other Employment Statements :

Apply today and bring your operations expertise to a company that values precision, people, and performance.

If you have any questions, please reach out to us here :