COMMUNITY MANAGER Job at Redstonevt in Burlington

Description

COMMUNITY MANAGER

Job Summary : Redstone's Community Manager for Student & Affiliate Housing is a role that has a direct impact on our student housing operations. Under the supervision of the Director of Community Management, this position supports company and property operations at one or more of our student / affiliate housing properties. The role requires an outgoing, compassionate, and enthusiastic professional capable of assisting the student housing team, supporting student residents, and collaborating with Redstone finance and administration colleagues. The role serves as the first point of contact with residents and their families and will effectively balance operational goals and resident support services.

Reports to : Director of Community Management

Wage Status : Salaried

Salary : 60,000-70,000

Responsibilities

Administrative Management

• Team lead for management of satellite office located at one of Redstone’s student / affiliate housing properties
• Maintain contact and distribution lists for building residents
• Field resident service calls and coordinate scheduling with residents to arrange access to areas for maintenance and service vendors
• Manage parking permit application process
• Answer phones, maintain phone system, and greet walk-in clients

Leasing & Marketing

Financial

Resident Support & Retention Efforts

Physical Plant

Partnership Relations Management

Personnel Management

Essential Job Functions

We are one Redstone! Our team works collaboratively and proactively to deliver exemplary customer service in support of our service standards : Safety, Courtesy, Inclusivity, Efficiency, and Pride of Place. Redstone is looking for a candidate that consistently exhibits a professional communication style and positive attitude and can pivot quickly. This essential role will work at a satellite, on-property office, and must be comfortable working independently to deliver exemplary customer service. The position requires critical thinking and sound judgement to make timely recommendations for essential property and organizational improvements. We are looking for a strong communicator who is comfortable working with a diverse group of personalities in a respectful way. Our preferred candidate will hold a college degree, be able to adapt to the changing needs of projects, promote team values, and exhibit self-direction.

Additional Requirements

#J-18808-Ljbffr