Business Analyst

Salary : $61,539.00 - $117,552.00 Annually

Location : El Monte, CA

Job Type : Full-Time

Remote Employment : Flexible / Hybrid

Job Number : 2025-15

Department : Information Technology

Opening Date : 11 / 04 / 2025

FLSA : Exempt

Description

Sa lary Placement : This position is typically hired at a salary level ranging from the minimum ($61,539) up to the midpoint ($89,547) of the salary range listed in the job bulletin. Final compensation dependent on experience, qualifications, and internal equity.

SUMMARY

The Business Analyst is responsible for the design, development, testing and staff training of business processes for new and ongoing improvement projects. Additionally, the Business Analyst will be responsible for ensuring that tasks are completed on time and at the appropriate level of quality.

• This position requires 2 days in-person at Access Services HQ in El Monte and allows for three days of remote work per week. Hybrid schedule is dependent on satisfactory job performance, conduct, and attendance and / or may be withdrawn at any time to meet agency needs.

SUPERVISORY RESPONSIBILITIES

The Business Analyst reports to Director of Information Technology. This position does not have supervisory responsibilities.

ABOUT US

To learn more about Access Services and its responsibilities in the greater Los Angeles region, please visit our website, and

Access Services is committed to delivering outstanding quality service to every rider, a commitment that is echoed in our mission and vision statements.

Examples of Duties

Duties may include, but are not limited to the following :

Typical Qualifications

A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. Reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions may be made. A typical combination includes :

Education

Bachelor's Degree (BA, BS) from four-year college or university with majors in business, mathematics, information systems, computer science or a closely related field. Master's degree is preferred.

Experience

3 years technical experience in information technology or related fields.

Equivalency Provision

Equivalent combination of education and experience.

Certificates

Certification in the following areas will be a plus : PMP, PMI-PBA, CBAP or CCBA.

KNOWLEDGE, SKILLS & ABILITIES

Knowledge of :

Skill in :

Ability to :

WORKING CONDITIONS

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand and reach with hands and arms. The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

The employee is also required to drive company provided vehicle for business purposes.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job :

The noise level in the field environment varies considerably. In the course of employment, employee may visit service provider or other contractor's premises which may include exposure to outdoor weather conditions, or fumes or airborne particles from motor vehicles.

Note : The statements herein are intended to describe the general nature and level of work being performed by employees to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, skills, or abilities required of personnel so classified.

Supplemental Information

The Selection Process

This recruitment is open continuously to meet the needs of the Agency as vacancies occur and may close at any time. Applicants who best meet job-related qualifications will be invited to participate in the examination process. Applicants will receive an e-mail notification of their current status in the selection process. The selection examination may consist of any combination of written, performance, and / or oral appraisal exams. Examination parts will be weighed according to their relevancy to the job performance criteria. This recruitment may establish an eligibility list to fill future positions in similar classifications within the organization.

Pre-employment

As a federal grantee, Access Services maintains a drug-free working environment as prescribed by the 1988 Drug-Free Workplace Act. All potential employees are required to obtain satisfactory results from an administrative screening, successfully pass a post-offer pre-employment medical exam, and obtain a verified negative pre-employment drug test administered by Access Services and its service agents.

Emergency / Disaster Response - Service Workers

All Access Services employees are designated Emergency / Disaster Response - Service Workers through state law (California Government Code Section 3100-3109). Employment with Access Services requires the acknowledgment to this effect. Employees are required to complete all related training as assigned and to return to work as ordered in the event of an emergency.

Immigration and Reform Control Act

In compliance with the Immigration and Reform Control Act of 1986, Access Services will only hire individuals who are legally authorized to work in the United States. Access Services does not provide sponsorship.

E-Verify

Access Services is an E-Verify employer. E-Verify is an internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of newly hired employees in the United States. Access Services does not sponsor H-1B or related work visas.

An Equal Opportunity Employer

Access Services is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Access Services will provide reasonable accommodations to qualified individuals with disabilities.

Below is a summary of the comprehensive benefits program offered by Access Services, which includes :

Medical

Access offers coverage between two medical providers, Kaiser and Anthem. All regular full-time employees and eligible dependents may participate in Access' comprehensive health coverage. Access offers plans through a health maintenance organization (HMO) and a preferred provider organization (PPO). Access contributes 90% of medical insurance premiums for employees and eligible dependents enrolled in a health maintenance organization (HMO). Access contributes 80% of medical insurance premiums for employees and eligible dependents enrolled in a preferred provider organization (PPO).

The 10% or 20% employee contribution is made via payroll deduction. Eligibility begins the first of the month after 30 days of employment for all new full-time employees.

Upon separation of employment, plans in effect may be continued under COBRA regulations, as required by law.

Access reserves the right to change, modify, or delete the healthcare coverage.

Dental

All regular full-time employees and their eligible dependents may participate in Access' dental maintenance organization (DHMO) plan or preferred provider organization (DPPO) dental plan through MetLife. Coverage begins the first of the month after 30 days of employment for all new full-time employees. Access contributes 90% of dental insurance premiums for employees and eligible dependents enrolled in a dental maintenance organization (DHMO). Access contributes 80% of dental insurance premiums for employees and eligible dependents enrolled in a dental preferred provider organization (DPPO). The 10% or 20% employee contribution is made via payroll deduction.

Upon separation of employment, plans in effect may be continued under COBRA regulations, as required by law.

Access reserves the right to change, modify, or delete the dental coverage.

Vision

All regular full-time employees and eligible dependents may participate in Access' preferred provider organization (PPO) vision plan through VSP. Coverage begins the first of the month after 30 days of employment for all new full-time employees. Access contributes 80% of vision insurance premiums for employees and eligible dependents enrolled in a preferred provider organization (PPO). The employee contribution of 20% is made via payroll deduction.

Upon separation of employment, plans in effect may be continued under COBRA regulations, as required by law.

Access reserves the right to change, modify, or delete the vision coverage.

Chiropractic Care Coverage

All regular full-time employees and eligible dependents enrolled in Access health plans may have access to Chiropractic / Manipulation Therapy. Coverage begins the first of the month after 30 days of employment for all new full-time employees. Coverage is limited to 20 visits per year. Applies to In-Network. The limit is combined across professional visits and outpatient facilities. Access reserves the right to change, modify, or delete the chiropractic coverage.

Long-Term Disability

All regular full-time employees are eligible to participate in Access' long-term disability plan beginning the first day of the month after 30 days of employment. This plan pays an amount equal to 66 2 / 3% of the employee's monthly earnings, subject to a maximum amount per month, to the age of 65 after an approved waiting period (usually 90 days of disability). All premiums for this benefit are paid for by Access.

Life Insurance

All regular full-time employees are eligible for group term life insurance coverage beginning the first day of the month after 30 days of employment. Access will pay the total premium cost up to a maximum benefit amount up to one time the employee's annual salary.

Flexible Spending Account Plans

All regular full-time employees can participate in the FSA, Flexible Spending Account plan. This plan allows employees to set aside pre-tax income to cover eligible medical and dependent care expenses.

Retirement

CalPERS (California Public Employees Retirement System)

Access also offers two defined-contribution plans through MissionSquare (formerly ICMA-RC), a 403(b) and 457. Defined-contribution retirement plans allow employees to invest pre-tax dollars in the capital markets where they can grow tax-deferred until retirement. Participation is both voluntary and self-directed. Employees may voluntarily contribute via payroll deduction, up to the maximum amount allowable as defined annually by the Internal Revenue Service code. Employees are 100% vested in this plan.

No employer contributions are recognized in these plans.

Paid Time Off (PTO)

All regular full-time employees accrue PTO from the first day of employment. Access provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical / dental appointments, religious holidays, personal business, and emergencies as follows :

01

PLEASE READ : The information provided on the Supplemental Questions will be used in conjunction with the job application to determine whether the qualification requirements are met. Failure to provide detailed and complete information may result in the application being rejected. Please list records of unemployment within the last ten years.A resume may not be submitted in place of completing the Supplemental Questions. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that qualifies me for the job I am seeking. I have read the above statement and acknowledge that failure to provide sufficient detailed information may result in my application being rejected.

02

Copies of your degree(s), certificate(s), and resume are required for consideration. Have you attached the copies to your employment application?(If not, please attach before submitting your application.)

03

What is your highest level of education?(You are required to attach a copy of your degree / transcripts. Failure to do so may disqualify you from further consideration.)

04

Do you possess any of the following certificates? If including certificates, please attach applicable copies.

05

Please describe how you meet the education and experience requirements.

06

NOTE : NOTIFICATION PREFERENCEThis recruitment will notify applicants of status and alerts by email. Please ensure your notification preference is set to emails.

07

I acknowledge that the information provided in this job application and supplemental questions, as well as all education and work history contained within this application, are complete and accurate and will be verified using all submitted application materials.

Required Question