Staff Content Designer Job at Udemy in San Francisco

Overview Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It's personalized, practical, and focused on real-world impact.

Our mission is simple : to transform lives through learning. Your work helps people around the world build skills they can use, whether they're picking up something new or leveling up to stay ahead.

Over 80 million learners and 17,000 businesses already learn with Udemy. If you're excited by change, energized by learning, and ready to have a real impact, you''ll feel right at home.

Learn more about us on our company page.

Position Location : San Francisco, CA

Type : Full-Time

Team : Design Systems & Devices

About the role As a Staff Content Designer on our Design Systems & Devices team, you''ll be directly embedded in projects across our global UX organization, writing clear, effective product copy that helps users discover content and learn effectively on our platform.

While your primary focus will be creating copy for products, flows, and features, you''ll also help shape the bigger picture by contributing to our voice and tone standards, UX storytelling guidance, and content best practices. Your work will make our products more intuitive, consistent, and accessible for people in 19 languages across the globe.

About you You''re highly collaborative and have a humble (low-ego) approach to creating and sharing content ideas.

You''re open-minded and always looking to learn more about content design, UX, and the ed tech industry, and you''re eager to try out new methods in your work.

You''re capable of actively managing your time and collaborating across multiple time zones.

You champion the user in every project while balancing stakeholder input and business goals.

You regularly and clearly articulate your content design decisions and the information and insights that informed them.

You have experience leveraging design systems and content standards to reduce the cost of shipping products across platforms while maintaining a cohesive user and brand experience.

You can contribute to and collaborate with design partners to move high-priority projects toward delivery in a fast-paced, agile environment.

What you''ll do Write user-facing product copy across web and native apps, from buttons and error messages to onboarding flows and in-product education.

Collaborate closely with product designers, researchers, engineers, and localization teams to ensure content is clear, consistent, and easy to translate across markets.

Balance product and brand voice, ensuring copy aligns with both user needs and our identity.

Apply accessibility and usability best practices to all copy, ensuring inclusivity and compliance with global standards.

Contribute to content standards and guidelines (voice and tone, terminology, storytelling approaches) that scale across teams.

Document patterns and guidance in our design system so other designers and writers can build on your work.

Advocate for content design across the org, demonstrating the impact of thoughtful, user-centered language.

What you''ll have 8+ years of experience in content design, UX writing, or product copywriting, with a proven track record on large-scale consumer or B2B products.

A strong portfolio of user-facing copy that demonstrates clarity, empathy, and craft.

Familiarity with accessibility standards (e.g., WCAG) and experience applying them in digital product contexts.

Skilled in UX storytelling—able to simplify complex ideas and guide users through tasks with confidence.

Comfortable collaborating in multidisciplinary, global teams and working with localization partners.

Proactive, flexible, and able to balance hands-on writing with higher-level system contributions.

Experience supporting content across multilingual or international platforms.

Familiarity with design systems and content governance.

Ability to mentor and influence peers, helping elevate content quality across the organization.

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Posting Date & Application window Posting Date : September 19, 2025

Application window : September 19, 2025 - Oct 5th, 2025

Compensation

At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity.

Hiring Compensation Range

$156,000 — $195,000 USD

Why work here? You''ll grow here. Learning is part of the job. You''ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.

AI is real here. We use it in the way we learn and the way we work. You''ll have the space and tools to experiment, apply, and get better at using AI in practical ways.

You''ll own your work. We trust people to lead, make decisions, and follow through. You don''t need to wait for permission or layers of approval to have an impact.

You''ll build with others. We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.

You''ll see your impact. What you build helps people grow their skills, change their careers, or find a path forward. You''ve got the experience, why not use it to help others gain theirs?

Bring your curiosity. We''ll bring the platform and the support. Let''s LEARN together.

Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.

Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

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