Commercial Branch Manager

COMMERCIAL BRANCH MANAGER

If you’re passionate about leading people, building strong customer relationships, and helping businesses succeed, we’d love to meet you! At Terminix of the Triad, we take pride in protecting our commercial clients’ facilities and reputations through reliable, results-driven pest management solutions.

We’re looking for a motivated and experienced Commercial Branch Manager to lead our Western Territory branch (branch is in Yadkinville, NC). In this role, you’ll oversee all aspects of sales, operations, and service delivery, ensuring every customer receives the highest level of care while driving growth and profitability.

POSITION OVERVIEW

The Commercial Branch Manager is responsible for achieving all branch sales and revenue goals, managing day-to-day operations, and leading a team of sales and service professionals dedicated to our commercial customer base. You also be responsible for ensuring compliance with company policies, safety standards, and quality service expectations. This position carries full profit and loss (P&L) responsibility for the branch.

This is a dynamic leadership opportunity for someone who enjoys combining strategic thinking with hands-on leadership. You’ll spend time both in the office and out in the field supporting your team, meeting customers, and ensuring our commercial clients receive the outstanding service they deserve.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Leadership & Performance Management

• Lead, coach, and develop a high-performing team focused on commercial accounts.
• Set clear expectations and monitor daily sales and service performance to meet growth and budget objectives.
• Conduct weekly team meetings and one-on-one coaching sessions to strengthen performance and accountability.
• Evaluate employee performance, provide feedback, and support ongoing professional development.
• Oversee staffing, scheduling, and resource allocation to ensure operational efficiency.

Sales & Customer Growth

Operations & Service Excellence

Training & Compliance

SKILLS AND EXPERIENCE REQUIRED

What we offer :

Terminix is a locally owned and operated company who has provided pest control services to residents and businesses in the Triad area of North Carolina for 90 years. As a franchise of Terminix International, the world's largest pest control company, we are proud to be a family-owned franchise managed by four generations of the same family.

Terminix is committed to maintaining a work environment that is free of discrimination. In keeping with this commitment, we provide equal employment opportunities (EEO) to teammates and applicants for employment without regard to race; color; religion; sex (including sexual orientation and transgender status); pregnancy, childbirth, and related medical conditions; national origin; disability; age; medical condition; marital status; genetic information; citizenship status; military status; or any other class protected by federal, state, or local law. Discrimination based on any of these factors is unacceptable and will not be tolerated.