Sales Support Specialist

Job Title : Sales Support Specialist

Job Location : Littleton, MA

Job Type : Full Time

Job Description :

Answer incoming sales calls, address customer inquiries, provide product information, and process orders

Accurately enter and maintain data in CRM and order management systems

Process customer orders from initiation to fulfillment, ensuring accuracy and timely delivery

Make outbound sales calls to potential and existing customers to promote products and services

Collaborate with the sales team to follow up on leads and close sales

Provide exceptional customer service by resolving issues and answering questions promptly

Prepare reports and updates on sales activities and customer interactions

Support administrative tasks and assist other departments as needed

Stay informed about products, promotions, and market trends to better assist customers