Director of Intake

Director of Intake Home Care (Massachusetts)

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

We're seeking a dynamic Director of Intake to lead the Home Care Intake Operations for the State of Massachusetts. This strategic leadership role is responsible for managing the statewide intake function, ensuring the timely and accurate processing of referrals, admissions, and service authorizations across all offices. You'll oversee multiple teams, develop operational strategies, ensure compliance with payer and program requirements, and partner with executive leadership to drive efficiency and excellence in patient onboarding.

If you're a collaborative, forward-thinking leader passionate about patient access, operational excellence, and supporting an incredible team this is your opportunity to make a difference at scale.

We offer :

• Work in a collaborative, mission-driven environment
• Be rewarded with a unique opportunity to make a lasting impact on patient care
• Competitive compensation and leadership incentive package
• Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
• Opportunities for advancement and professional growth
• Comprehensive medical, dental, and vision insurance
• 401(K) with employer match
• Generous paid time off, holidays, and family & pet bereavement leave
• Pet insurance

As Director of Intake, you will :

What is required :

You will report to the Regional Vice President of Business Operations.

Elara Caring is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.

Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location.