Manager, Sales Development

Job Description

Job Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

As the Manager, Sales Development, you'll lead a group of Sales Professionals who stand as the front line of our well-established Sales Organization. The LDR and BDR teams are directly responsible for a very large piece of Five9's Revenue - we're looking for someone who can dive headfirst into this incredible role and help us continue our exponential revenue growth.

What You'll Do :

• Recruit, hire, train and manage a world class team of Inbound Lead Development Representatives and Outbound Business Development Representatives across the Five9 Sales Organization Manage day to day operations (teaching, coaching, fixing bottlenecks)
• Create new trainings to teach our team new skills that will help them succeed in this role and their entire career
• Be very comfortable in the ability to use data to back decisions and initiatives
• Monitor and analyze inbound lead processes, metrics, and tools to maximize success on the LDR / BDR teams - challenge the status quo, we can always improve!
• Inspire and motivate the team to create an environment of openness, creativity, comfortability, and continuous improvement
• Work cross functionally with Sales Management, Sales Operations, Demand Generation, and Marketing

You Might Be A Fit If :

Work Location : This role is hybrid. 3 days a week (M, W, TH) in our San Ramon office is required.

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to : skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and / or other applicable incentive compensation plans.

Our total reward package also includes :

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.

$63,200—$146,900 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here : https : / / www.five9.com / pt -pt / legal.

Note : Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.