Senior Manager, Business Development

Senior Manager, Business Development

Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns / exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.

Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion / apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.

About the Role

The Senior Manager, Business Development role exists to create a successful and high-performing outbound Business Development Representative (BDR) team for our core sales organization. This person will be responsible for the direct management and operational performance of the BDR organization and will be tasked with developing new strategies and improving upon existing processes.

You will be an integral part of the sales leadership team by providing continuous mentorship to our BDRs, refining BDR's processes, defining and tracking leading and lagging indicators, and spearheading BDR recruiting. You will work closely with other leaders across the company, including Sales, Sales Operations, Growth Strategy and more. This role reports directly to the Head of Sales.

• This role will be hybrid with a requirement of at least 3 days in our San Francisco office.

What You'll Do

What We're Looking For

Expected Pay : $150,000 - $170,000 On Target Earnings (OTE)

Life at Extend