CR Shared Services Associate

CR Shared Services Associate

BCforward is currently seeking a highly motivated CR Shared Services Associate for an opportunity in Remote!

Position Title : CR Shared Services Associate

Location : Remote

Anticipated Start Date : 11 / 03 / 2025

Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration : 12+ months of contract with possible extension

Job Type : [FULL TIME (>

=30 HRS WEEKLY], [CONTRACT], [Remote]

Pay Range : $18.00 - $20.00 / hr.

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Requirements :

• Experience - One (1) years of related experience or equivalent combination of education and experience required. Experience in HRIS and / or case management tools preferred.
• Note : Looking for temps with background check experience with preferred experience with Sterling and / or Workday. (The role will primarily be performing background checks).

Job Description : Primary Purpose :

To provide support to colleagues by answering questions, providing explanations, resolving issues and responding to inquiries related to colleague data, programs, policies, practices and procedures.

Essential Functions and Responsibilities :

Serves as a first-level resource for colleague interactions with CR responding to inquiries in a professional, urgent and confidential manner.

Performs and provides guidance on administrative tasks including, but not limited to, compliance document distribution and collection, verifications of employment and good standing, unemployment claims and review / approval of one-time payments.

Monitors, troubleshoots and offers instruction for colleague self-service for initiating transactions in the HRIS system.

Maintains colleague data in compliance with federal and state standards.

Collaborates with and supports Tier 2 and other Centers of Excellence COEs on general CR programs, initiatives and projects as needed.

Additional Functions and Responsibilities :

Performs other duties as assigned. Supports the organization's quality program(s).

Qualifications :

Education & Licensing - High school diploma or GED required. Bachelor's degree from an accredited college or university preferred.

Experience - One (1) years of related experience or equivalent combination of education and experience required. Experience in HRIS and / or case management tools preferred.

Note : Looking for temps with background check experience with preferred experience with Sterling and / or Workday. (The role will primarily be performing background checks).

Skills & Knowledge :

High integrity, sound judgment, and discretion regarding the handling of confidential information.

Ability to grasp information quickly and probe effectively when required.

Self-driven with a sense of ownership of work product and accountability.

Excellent oral and written communication skills.

PC literate, including Microsoft Office products.

Strong organizational skills.

Excellent interpersonal skills.

Ability to work in a team environment.

Ability to meet or exceed Performance Competencies.

Knowledge of CR concepts and terminology preferred.

Benefits :

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Keywords :

[Experience - One (1) years of related experience or equivalent combination of education and experience required. Experience in HRIS and / or case management tools preferred. Note : Looking for temps with background check experience with preferred experience with Sterling and / or Workday. (The role will primarily be performing background checks).]

About BCforward :

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum . As part of the recruitment process, we may ask you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 246368 when responding to this ad.

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Job Snapshot

Employee Type Contractor

Location Memphis, TN (Onsite)

Job Type Insurance

Experience Not Specified

Date Posted 10 / 22 / 2025