Program Manager
Location : San Diego, CA or Remote
Pay Rate : $65.00 / HR - $75.00 / HR
Layout : 12+ Month Contract to Permanent Hire with the Client
Role Overview
The Program Manager will executive leadership to orchestrate the end-to-end product development lifecycle for a major new launch. This role is responsible for de-risking, governance, and ensuring readiness across hardware and SaaS streams, including post-launch brand approvals.
Key Responsibilities
- Manage the full program lifecycle for a new AI solution, from development through launch and brand approvals
- Coordinate cross-functional teams (Engineering, Operations, Sales, Support, Manufacturing)
- Oversee program planning, RAID management, and stakeholder governance
- Ensure all dependencies, risks, and timelines are tracked and communicated
- Support supply chain / vendor coordination and site readiness / change management as needed
- Use Agile / SAFe methodologies and tools (Jira, Confluence) as appropriate
- Facilitate approvals with major Quick-Service Restaurant brands post-launch (36 months process)
Must-Have Qualifications
Demonstrated experience managing large, end-to-end programs involving both hardware (devices) and SaaSBackground in QSR, device + SaaS, or similar industries (preferred but not required)Strong organizational, communication, and risk management skillsFamiliarity with Agile / SAFe, Jira, and ConfluenceAbility to work collaboratively with diverse stakeholders and drive accountabilityNice-to-Have
Experience with AI, or subscription-based device modelsExposure to supply chain or manufacturing environments